CVE-2002-0482: Directory traversal vulnerability in PCI Netsupport Manager before version 7, when running web extensions, all

Routine

MEDIUM 5.0DOWNGRADE

CVE-2002-0482 is a medium-severity flaw (CVSS 5.0) affecting netsupport manager. Below: why it ranks where it does, which versions are affected, what to do, and the exact commands.

Directory traversal vulnerability in PCI Netsupport Manager before version 7, when running web extensions, allows remote attackers to read arbitrary files via a .. (dot dot) in the HTTP GET request.

Why this priority

No elevated risk signals yet

No fix is published yet: follow the downgrade or mitigation steps.

Risk facts

CVSS score	5.0 (Medium)
EPSS exploit chance	2.1% (top 18%)
CISA exploited list	No
Published	2002-08-12
Last modified	2026-06-16

Publisher (CNA): MITRE · Vendor: newlog

Last updated 2026-06-16 · Sources: CVE Program, NVD, CISA KEV, EPSS and vendor advisories · How we score

Am I affected?

Timeline

2002-08-12 04:00 UTCPublished CVE record published
2026-06-16 21:57 UTCUpdated Record last modified

newlog netsupport manager DOWNGRADE

Affected: 5.5 · 6.10

Fixed in: no fixed release known

Safe to downgrade to: a release before 5.5

1. Check installed version

apt-cache policy netsupport-manager || rpm -q netsupport-manager || netsupport-manager --version

2. No fixed release: DOWNGRADE to a release before 5.5 (Debian / Ubuntu)

apt-cache madison netsupport-manager sudo apt install netsupport-manager=<VERSION_BEFORE_5.5> sudo apt-mark hold netsupport-manager

2. No fixed release: DOWNGRADE (RHEL / Amazon Linux / Fedora)

dnf --showduplicates list netsupport-manager sudo dnf downgrade netsupport-manager-<VERSION_BEFORE_5.5> sudo dnf versionlock add netsupport-manager

Downgrade risk

Downgrading can break dependent software and may reopen older bugs. Read the distro advisory first and test on a non-production host.

After downgrade

Restart the service, and keep the package held until a fixed release ships.

Verify at the official source NVD · CVE Program · Report a problem with this page
Scores and fixes here are computed automatically from those and other public sources. Confirm with the vendor advisory before changing production systems.

Quick answers

How do I fix CVE-2002-0482?

netsupport manager: downgrade or apply the listed mitigation. Exact commands for each OS are on this page.

Is CVE-2002-0482 being exploited?

CVE-2002-0482 is not on the CISA Known Exploited Vulnerabilities list at the time of the last update. Check again, as this can change.

What does CVE-2002-0482 affect?

CVE-2002-0482 affects netsupport manager. Severity is medium (CVSS 5.0). Directory traversal vulnerability in PCI Netsupport Manager before version 7, when running web extensions, allows remote attackers to read arbitrary files via a .. (dot dot) in the HTTP GET request.

How urgent is CVE-2002-0482?

Priority 38/100. No elevated risk signals yet.

Related CVEs

CVE-2010-4184 MEDIUM 5.0 UPGRADE NetSupport Manager (NSM) before 11.00.0005 sends HTTP headers with cleartext fields containing details about c

References

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