CVE-2002-0931: Cross-site scripting vulnerabilities in MyHelpDesk 20020509, and possibly other versions, allows remote attack

Q: How do I fix CVE-2002-0931?

myhelpdesk: upgrade to newer than 2002-05-09. Exact commands for each OS are on this page.

Q: Is CVE-2002-0931 being exploited?

CVE-2002-0931 is not on the CISA Known Exploited Vulnerabilities list at the time of the last update. Check again, as this can change.

Q: What does CVE-2002-0931 affect?

CVE-2002-0931 affects myhelpdesk. Severity is high (CVSS 7.5). Cross-site scripting vulnerabilities in MyHelpDesk 20020509, and possibly other versions, allows remote attackers to execute script as other users via a (1) Title or (2) Description when a new ticket is created by a support assistant, via t

Q: How urgent is CVE-2002-0931?

Priority 53/100. High severity; Public exploit reference

This month

HIGH 7.5UPGRADE

CVE-2002-0931 is a high-severity flaw (CVSS 7.5) affecting myhelpdesk. Below: why it ranks where it does, which versions are affected, what to do, and the exact commands.

Cross-site scripting vulnerabilities in MyHelpDesk 20020509, and possibly other versions, allows remote attackers to execute script as other users via a (1) Title or (2) Description when a new ticket is created by a support assistant, via the "id" parameter to the index.php script with the (3) tickettime, (4) ticketfiles, or (5) updateticketlog operations, or (6) via the update section when a ticket is edited.

Why this priority

High severity
Public exploit reference

A fixed release or distro patch exists.

Risk facts

CVSS score	7.5 (High)
EPSS exploit chance	3.1% (top 12%)
CISA exploited list	No
Published	2002-10-04
Last modified	2026-06-16

Publisher (CNA): MITRE · Vendor: luis bernardo

Last updated 2026-06-16 · Sources: CVE Program, NVD, CISA KEV, EPSS and vendor advisories · How we score

Am I affected?

Timeline

2002-10-04 04:00 UTCPublished CVE record published
2026-06-16 21:58 UTCUpdated Record last modified

luis bernardo myhelpdesk UPGRADE

Affected: <= 2002-05-09

Fixed in: newer than 2002-05-09

Safe to downgrade to: no unaffected older release

1. Check installed version

apt-cache policy myhelpdesk || rpm -q myhelpdesk || myhelpdesk --version

2. UPGRADE to newer than 2002-05-09 (Debian / Ubuntu)

sudo apt update && sudo apt install --only-upgrade myhelpdesk

2. UPGRADE (RHEL / Amazon Linux / Fedora)

sudo dnf upgrade myhelpdesk

Note

Distros often backport fixes without changing the version number. Confirm with the distro advisory or changelog.

Public exploits and detection

Public code exists for this CVE. Treat unpatched systems as at risk, and only run PoCs in a lab.

Exploit-DB: MyHelpDesk 20020509 - Cross-Site Scripting
Exploit-DB: MyHelpDesk 20020509 - HTML Injection

Verify at the official source NVD · CVE Program · Report a problem with this page
Scores and fixes here are computed automatically from those and other public sources. Confirm with the vendor advisory before changing production systems.

Quick answers

How do I fix CVE-2002-0931?

myhelpdesk: upgrade to newer than 2002-05-09. Exact commands for each OS are on this page.

Is CVE-2002-0931 being exploited?

CVE-2002-0931 is not on the CISA Known Exploited Vulnerabilities list at the time of the last update. Check again, as this can change.

What does CVE-2002-0931 affect?

CVE-2002-0931 affects myhelpdesk. Severity is high (CVSS 7.5). Cross-site scripting vulnerabilities in MyHelpDesk 20020509, and possibly other versions, allows remote attackers to execute script as other users via a (1) Title or (2) Description when a new ticket is created by a support assistant, via t

How urgent is CVE-2002-0931?

Priority 53/100. High severity; Public exploit reference

Software pages

PHP vulnerabilities

Related CVEs

CVE-2002-0932 MEDIUM 6.4 UPGRADE SQL injection vulnerability in index.php for MyHelpDesk 20020509, and possibly other versions, allows remote a

References

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