CVE-2004-2562: SQL injection vulnerability in jobedit.asp in Leigh Business Enterprises (LBE) Web Helpdesk before 4.0.0.81 al

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HIGH 7.5DOWNGRADE

CVE-2004-2562 is a high-severity flaw (CVSS 7.5) affecting web helpdesk. Below: why it ranks where it does, which versions are affected, what to do, and the exact commands.

SQL injection vulnerability in jobedit.asp in Leigh Business Enterprises (LBE) Web Helpdesk before 4.0.0.81 allows remote attackers to execute arbitrary SQL commands via the id parameter.

Why this priority

High severity
Public exploit reference

No fix is published yet: follow the downgrade or mitigation steps.

Risk facts

CVSS score	7.5 (High)
EPSS exploit chance	1.4% (top 28%)
CISA exploited list	No
Published	2004-12-31
Last modified	2026-06-16

Publisher (CNA): MITRE · Vendor: leigh business enterprises

Last updated 2026-06-16 · Sources: CVE Program, NVD, CISA KEV, EPSS and vendor advisories · How we score

Am I affected?

Timeline

2004-12-31 05:00 UTCPublished CVE record published
2026-06-16 22:09 UTCUpdated Record last modified

leigh business enterprises web helpdesk DOWNGRADE

Affected: 1.2_1999-07-00 · 1.3_2000-07-00 · 1.4_2000-08-00 · 4.0.0.33_2001-05-00 · 4.0.0.35_2001-06-04 · 4.0.0.38_2001-06-10 · 4.0.0.40_2001-07-21 · 4.0.0.41_2001-08-27

Fixed in: no fixed release known

Safe to downgrade to: a release before 1.2_1999-07-00

1. Check installed version

apt-cache policy web-helpdesk || rpm -q web-helpdesk || web-helpdesk --version

2. No fixed release: DOWNGRADE to a release before 1.2_1999-07-00 (Debian / Ubuntu)

apt-cache madison web-helpdesk sudo apt install web-helpdesk=<VERSION_BEFORE_1.2_1999-07-00> sudo apt-mark hold web-helpdesk

2. No fixed release: DOWNGRADE (RHEL / Amazon Linux / Fedora)

dnf --showduplicates list web-helpdesk sudo dnf downgrade web-helpdesk-<VERSION_BEFORE_1.2_1999-07-00> sudo dnf versionlock add web-helpdesk

Downgrade risk

Downgrading can break dependent software and may reopen older bugs. Read the distro advisory first and test on a non-production host.

After downgrade

Restart the service, and keep the package held until a fixed release ships.

Public exploits and detection

Public code exists for this CVE. Treat unpatched systems as at risk, and only run PoCs in a lab.

Exploit-DB: Leigh Business Enterprises Web HelpDesk 4.0 - SQL Injection

Verify at the official source NVD · CVE Program · Report a problem with this page
Scores and fixes here are computed automatically from those and other public sources. Confirm with the vendor advisory before changing production systems.

Quick answers

How do I fix CVE-2004-2562?

web helpdesk: downgrade or apply the listed mitigation. Exact commands for each OS are on this page.

Is CVE-2004-2562 being exploited?

CVE-2004-2562 is not on the CISA Known Exploited Vulnerabilities list at the time of the last update. Check again, as this can change.

What does CVE-2004-2562 affect?

CVE-2004-2562 affects web helpdesk. Severity is high (CVSS 7.5). SQL injection vulnerability in jobedit.asp in Leigh Business Enterprises (LBE) Web Helpdesk before 4.0.0.81 allows remote attackers to execute arbitrary SQL commands via the id parameter.

How urgent is CVE-2004-2562?

Priority 49/100. High severity; Public exploit reference

References

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