CVE-2005-3639: PHP file inclusion vulnerability in the osTicket module in Help Center Live before 2.0.3 allows remote attacke

Q: How do I fix CVE-2005-3639?

help center live: upgrade to newer than 2.0.2. Exact commands for each OS are on this page.

Q: Is CVE-2005-3639 being exploited?

CVE-2005-3639 is not on the CISA Known Exploited Vulnerabilities list at the time of the last update. Check again, as this can change.

Q: What does CVE-2005-3639 affect?

CVE-2005-3639 affects help center live. Severity is high (CVSS 7.5). PHP file inclusion vulnerability in the osTicket module in Help Center Live before 2.0.3 allows remote attackers to access or include arbitrary files via the file parameter, possibly due to a directory traversal vulnerability.

Q: How urgent is CVE-2005-3639?

Priority 53/100. High severity; Public exploit reference

This month

HIGH 7.5UPGRADE

CVE-2005-3639 is a high-severity flaw (CVSS 7.5) affecting help center live. Below: why it ranks where it does, which versions are affected, what to do, and the exact commands.

PHP file inclusion vulnerability in the osTicket module in Help Center Live before 2.0.3 allows remote attackers to access or include arbitrary files via the file parameter, possibly due to a directory traversal vulnerability.

Why this priority

High severity
Public exploit reference

A fixed release or distro patch exists.

Risk facts

CVSS score	7.5 (High)
EPSS exploit chance	2.8% (top 14%)
CISA exploited list	No
Published	2005-11-16
Last modified	2026-06-16

Publisher (CNA): MITRE · Vendor: ubertec

Last updated 2026-06-16 · Sources: CVE Program, NVD, CISA KEV, EPSS and vendor advisories · How we score

Am I affected?

Timeline

2005-11-16 21:22 UTCPublished CVE record published
2026-06-16 22:17 UTCUpdated Record last modified

ubertec help center live UPGRADE

Affected: <= 2.0.2

Fixed in: newer than 2.0.2

Safe to downgrade to: no unaffected older release

1. Check installed version

apt-cache policy help-center-live || rpm -q help-center-live || help-center-live --version

2. UPGRADE to newer than 2.0.2 (Debian / Ubuntu)

sudo apt update && sudo apt install --only-upgrade help-center-live

2. UPGRADE (RHEL / Amazon Linux / Fedora)

sudo dnf upgrade help-center-live

Note

Distros often backport fixes without changing the version number. Confirm with the distro advisory or changelog.

Public exploits and detection

Public code exists for this CVE. Treat unpatched systems as at risk, and only run PoCs in a lab.

Exploit-DB: Help Center Live 1.0/1.2/2.0 - 'module.php' Local File Inclusion

Verify at the official source NVD · CVE Program · Report a problem with this page
Scores and fixes here are computed automatically from those and other public sources. Confirm with the vendor advisory before changing production systems.

Quick answers

How do I fix CVE-2005-3639?

help center live: upgrade to newer than 2.0.2. Exact commands for each OS are on this page.

Is CVE-2005-3639 being exploited?

CVE-2005-3639 is not on the CISA Known Exploited Vulnerabilities list at the time of the last update. Check again, as this can change.

What does CVE-2005-3639 affect?

CVE-2005-3639 affects help center live. Severity is high (CVSS 7.5). PHP file inclusion vulnerability in the osTicket module in Help Center Live before 2.0.3 allows remote attackers to access or include arbitrary files via the file parameter, possibly due to a directory traversal vulnerability.

How urgent is CVE-2005-3639?

Priority 53/100. High severity; Public exploit reference

Software pages

PHP vulnerabilities

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References

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