CVE-2007-2775: AlstraSoft Live Support 1.21 sends a redirect to the web browser but does not exit when administrative credent

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HIGH 10.0DOWNGRADE

CVE-2007-2775 is a high-severity flaw (CVSS 10.0) affecting live support. Below: why it ranks where it does, which versions are affected, what to do, and the exact commands.

AlstraSoft Live Support 1.21 sends a redirect to the web browser but does not exit when administrative credentials are missing, which allows remote attackers to obtain administrative access via a direct request to admin/managesettings.php.

Why this priority

Critical severity
EPSS top 8%: very likely to be exploited
Public exploit reference

No fix is published yet: follow the downgrade or mitigation steps.

Risk facts

CVSS score	10.0 (High)
EPSS exploit chance	4.5% (top 8%)
CISA exploited list	No
Published	2007-05-21
Last modified	2026-06-16

Publisher (CNA): MITRE · Vendor: alstrasoft

Last updated 2026-06-16 · Sources: CVE Program, NVD, CISA KEV, EPSS and vendor advisories · How we score

Am I affected?

Timeline

2007-05-21 23:30 UTCPublished CVE record published
2026-06-16 22:40 UTCUpdated Record last modified

alstrasoft live support DOWNGRADE

Affected: 1.21

Fixed in: no fixed release known

Safe to downgrade to: a release before 1.21

1. Check installed version

apt-cache policy live-support || rpm -q live-support || live-support --version

2. No fixed release: DOWNGRADE to a release before 1.21 (Debian / Ubuntu)

apt-cache madison live-support sudo apt install live-support=<VERSION_BEFORE_1.21> sudo apt-mark hold live-support

2. No fixed release: DOWNGRADE (RHEL / Amazon Linux / Fedora)

dnf --showduplicates list live-support sudo dnf downgrade live-support-<VERSION_BEFORE_1.21> sudo dnf versionlock add live-support

Downgrade risk

Downgrading can break dependent software and may reopen older bugs. Read the distro advisory first and test on a non-production host.

After downgrade

Restart the service, and keep the package held until a fixed release ships.

Public exploits and detection

Public code exists for this CVE. Treat unpatched systems as at risk, and only run PoCs in a lab.

Exploit-DB: Alstrasoft Live Support 1.21 - Admin Credential Retrieve

Verify at the official source NVD · CVE Program · Report a problem with this page
Scores and fixes here are computed automatically from those and other public sources. Confirm with the vendor advisory before changing production systems.

Quick answers

How do I fix CVE-2007-2775?

live support: downgrade or apply the listed mitigation. Exact commands for each OS are on this page.

Is CVE-2007-2775 being exploited?

CVE-2007-2775 is not on the CISA Known Exploited Vulnerabilities list at the time of the last update. Check again, as this can change.

What does CVE-2007-2775 affect?

CVE-2007-2775 affects live support. Severity is high (CVSS 10.0). AlstraSoft Live Support 1.21 sends a redirect to the web browser but does not exit when administrative credentials are missing, which allows remote attackers to obtain administrative access via a direct request to admin/managesettings.php.

How urgent is CVE-2007-2775?

Priority 63/100. Critical severity; EPSS top 8%: very likely to be exploited; Public exploit reference

Software pages

PHP vulnerabilities

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References

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