CVE-2013-10002: A vulnerability was found in Telecommunication Software SAMwin Contact Center Suite 5.1

This month

MEDIUM 6.5REMOTEDOWNGRADEDOWNGRADE

CVE-2013-10002 is a medium-severity flaw (CVSS 6.5) affecting samwin agent, samwin contact center. Below: why it ranks where it does, which versions are affected, what to do, and the exact commands.

A vulnerability was found in Telecommunication Software SAMwin Contact Center Suite 5.1. It has been rated as critical. Affected by this issue is the function getCurrentDBVersion in the library SAMwinLIBVB.dll of the credential handler. Authentication is possible with hard-coded credentials. Upgrading to version 6.2 is able to address this issue. It is recommended to upgrade the affected component.

Why this priority

Remotely exploitable, no login, no user action

No fix is published yet: follow the downgrade or mitigation steps.

Risk facts

CVSS score	6.5 (Medium)
Attack vector	Network (remote)
Attack complexity	Low
Privileges needed	None
User interaction	None
EPSS exploit chance	0.8% (top 43%)
CISA exploited list	No
Weakness	CWE-798
Published	2022-05-24
Last modified	2026-06-16

Publisher (CNA): VulDB · Vendor: telecomsoftware

Last updated 2026-06-16 · Sources: CVE Program, NVD, CISA KEV, EPSS and vendor advisories · How we score

Am I affected?

Timeline

2022-05-24 16:15 UTCPublished CVE record published
2026-06-16 23:50 UTCUpdated Record last modified

telecomsoftware samwin agent DOWNGRADE

Affected: 5.01.19.06

Fixed in: no fixed release known

Safe to downgrade to: a release before 5.01.19.06

1. Check installed version

apt-cache policy samwin-agent || rpm -q samwin-agent || samwin-agent --version

2. No fixed release: DOWNGRADE to a release before 5.01.19.06 (Debian / Ubuntu)

apt-cache madison samwin-agent sudo apt install samwin-agent=<VERSION_BEFORE_5.01.19.06> sudo apt-mark hold samwin-agent

2. No fixed release: DOWNGRADE (RHEL / Amazon Linux / Fedora)

dnf --showduplicates list samwin-agent sudo dnf downgrade samwin-agent-<VERSION_BEFORE_5.01.19.06> sudo dnf versionlock add samwin-agent

Downgrade risk

Downgrading can break dependent software and may reopen older bugs. Read the distro advisory first and test on a non-production host.

After downgrade

Restart the service, and keep the package held until a fixed release ships.

telecomsoftware samwin contact center DOWNGRADE

Affected: 5.1

Fixed in: no fixed release known

Safe to downgrade to: a release before 5.1

1. Check installed version

apt-cache policy samwin-contact-center || rpm -q samwin-contact-center || samwin-contact-center --version

2. No fixed release: DOWNGRADE to a release before 5.1 (Debian / Ubuntu)

apt-cache madison samwin-contact-center sudo apt install samwin-contact-center=<VERSION_BEFORE_5.1> sudo apt-mark hold samwin-contact-center

2. No fixed release: DOWNGRADE (RHEL / Amazon Linux / Fedora)

dnf --showduplicates list samwin-contact-center sudo dnf downgrade samwin-contact-center-<VERSION_BEFORE_5.1> sudo dnf versionlock add samwin-contact-center

Downgrade risk

Downgrading can break dependent software and may reopen older bugs. Read the distro advisory first and test on a non-production host.

After downgrade

Restart the service, and keep the package held until a fixed release ships.

Verify at the official source NVD · CVE Program · Report a problem with this page
Scores and fixes here are computed automatically from those and other public sources. Confirm with the vendor advisory before changing production systems.

Quick answers

How do I fix CVE-2013-10002?

samwin agent: downgrade or apply the listed mitigation; samwin contact center: downgrade or apply the listed mitigation. Exact commands for each OS are on this page.

Is CVE-2013-10002 being exploited?

CVE-2013-10002 is not on the CISA Known Exploited Vulnerabilities list at the time of the last update. Check again, as this can change.

What does CVE-2013-10002 affect?

CVE-2013-10002 affects samwin agent, samwin contact center. Severity is medium (CVSS 6.5). A vulnerability was found in Telecommunication Software SAMwin Contact Center Suite 5.1. It has been rated as critical. Affected by this issue is the function getCurrentDBVersion in the library SAMwinLIBVB.dll of the credential handler. Aut

How urgent is CVE-2013-10002?

Priority 42/100. Remotely exploitable, no login, no user action

Related CVEs

CVE-2013-10004 MEDIUM 6.5 DOWNGRADE DOWNGRADE A vulnerability classified as critical was found in Telecommunication Software SAMwin Contact Center Suite 5.1
CVE-2013-10003 MEDIUM 6.5 DOWNGRADE DOWNGRADE A vulnerability classified as critical has been found in Telecommunication Software SAMwin Contact Center Suit

References

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