CVE-2014-2971: Cross-site scripting (XSS) vulnerability in AddStdLetter.jsp in MicroPact iComplaints before 8.0.2.1.8.8014 al

Routine

LOW 3.5DOWNGRADE

CVE-2014-2971 is a low-severity flaw (CVSS 3.5) affecting icomplaints. Below: why it ranks where it does, which versions are affected, what to do, and the exact commands.

Cross-site scripting (XSS) vulnerability in AddStdLetter.jsp in MicroPact iComplaints before 8.0.2.1.8.8014 allows remote authenticated users to inject arbitrary web script or HTML via the description parameter.

Why this priority

No elevated risk signals yet

No fix is published yet: follow the downgrade or mitigation steps.

Risk facts

CVSS score	3.5 (Low)
EPSS exploit chance	0.9% (top 40%)
CISA exploited list	No
Weakness	CWE-79
Published	2014-07-24
Last modified	2026-06-17

Publisher (CNA): CERT/CC · Vendor: micropact

Last updated 2026-06-17 · Sources: CVE Program, NVD, CISA KEV, EPSS and vendor advisories · How we score

Am I affected?

Timeline

2014-07-24 14:55 UTCPublished CVE record published
2026-06-17 00:07 UTCUpdated Record last modified

micropact icomplaints DOWNGRADE

Affected: 8.0

Fixed in: no fixed release known

Safe to downgrade to: a release before 8.0

1. Check installed version

apt-cache policy icomplaints || rpm -q icomplaints || icomplaints --version

2. No fixed release: DOWNGRADE to a release before 8.0 (Debian / Ubuntu)

apt-cache madison icomplaints sudo apt install icomplaints=<VERSION_BEFORE_8.0> sudo apt-mark hold icomplaints

2. No fixed release: DOWNGRADE (RHEL / Amazon Linux / Fedora)

dnf --showduplicates list icomplaints sudo dnf downgrade icomplaints-<VERSION_BEFORE_8.0> sudo dnf versionlock add icomplaints

Downgrade risk

Downgrading can break dependent software and may reopen older bugs. Read the distro advisory first and test on a non-production host.

After downgrade

Restart the service, and keep the package held until a fixed release ships.

Verify at the official source NVD · CVE Program · Report a problem with this page
Scores and fixes here are computed automatically from those and other public sources. Confirm with the vendor advisory before changing production systems.

Quick answers

How do I fix CVE-2014-2971?

icomplaints: downgrade or apply the listed mitigation. Exact commands for each OS are on this page.

Is CVE-2014-2971 being exploited?

CVE-2014-2971 is not on the CISA Known Exploited Vulnerabilities list at the time of the last update. Check again, as this can change.

What does CVE-2014-2971 affect?

CVE-2014-2971 affects icomplaints. Severity is low (CVSS 3.5). Cross-site scripting (XSS) vulnerability in AddStdLetter.jsp in MicroPact iComplaints before 8.0.2.1.8.8014 allows remote authenticated users to inject arbitrary web script or HTML via the description parameter.

How urgent is CVE-2014-2971?

Priority 27/100. No elevated risk signals yet.

References

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