CVE-2015-10102: A vulnerability, which was classified as critical, has been found in Freshdesk Plugin 1.7 on WordPress

Routine

MEDIUM 6.3DOWNGRADE

CVE-2015-10102 is a medium-severity flaw (CVSS 6.3) affecting freshdesk. Below: why it ranks where it does, which versions are affected, what to do, and the exact commands.

A vulnerability, which was classified as critical, has been found in Freshdesk Plugin 1.7 on WordPress. Affected by this issue is some unknown functionality. The manipulation leads to open redirect. The attack may be launched remotely. Upgrading to version 1.8 is able to address this issue. The patch is identified as 2aaecd4e0c7c6c1dc4e6a593163d5f7aa0fa5d5b. It is recommended to upgrade the affected component. VDB-226118 is the identifier assigne

Why this priority

No elevated risk signals yet

No fix is published yet: follow the downgrade or mitigation steps.

Risk facts

CVSS score	6.3 (Medium)
Attack vector	Network (remote)
Attack complexity	Low
Privileges needed	Low
User interaction	None
EPSS exploit chance	0.5% (top 61%)
CISA exploited list	No
Weakness	CWE-601
Published	2023-04-17
Last modified	2026-06-17

Publisher (CNA): VulDB · Vendor: freshworks

Last updated 2026-06-17 · Sources: CVE Program, NVD, CISA KEV, EPSS and vendor advisories · How we score

Am I affected?

Timeline

2023-04-17 18:15 UTCPublished CVE record published
2026-06-17 00:21 UTCUpdated Record last modified

freshworks freshdesk DOWNGRADE

Affected: 1.7

Fixed in: no fixed release known

Safe to downgrade to: a release before 1.7

1. Check installed version

apt-cache policy freshdesk || rpm -q freshdesk || freshdesk --version

2. No fixed release: DOWNGRADE to a release before 1.7 (Debian / Ubuntu)

apt-cache madison freshdesk sudo apt install freshdesk=<VERSION_BEFORE_1.7> sudo apt-mark hold freshdesk

2. No fixed release: DOWNGRADE (RHEL / Amazon Linux / Fedora)

dnf --showduplicates list freshdesk sudo dnf downgrade freshdesk-<VERSION_BEFORE_1.7> sudo dnf versionlock add freshdesk

Downgrade risk

Downgrading can break dependent software and may reopen older bugs. Read the distro advisory first and test on a non-production host.

After downgrade

Restart the service, and keep the package held until a fixed release ships.

Verify at the official source NVD · CVE Program · Report a problem with this page
Scores and fixes here are computed automatically from those and other public sources. Confirm with the vendor advisory before changing production systems.

Quick answers

How do I fix CVE-2015-10102?

freshdesk: downgrade or apply the listed mitigation. Exact commands for each OS are on this page.

Is CVE-2015-10102 being exploited?

CVE-2015-10102 is not on the CISA Known Exploited Vulnerabilities list at the time of the last update. Check again, as this can change.

What does CVE-2015-10102 affect?

CVE-2015-10102 affects freshdesk. Severity is medium (CVSS 6.3). A vulnerability, which was classified as critical, has been found in Freshdesk Plugin 1.7 on WordPress. Affected by this issue is some unknown functionality. The manipulation leads to open redirect. The attack may be launched remotely. Upgr

How urgent is CVE-2015-10102?

Priority 32/100. No elevated risk signals yet.

Software pages

WordPress vulnerabilities

References

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