CVE-2015-4072: Multiple cross-site scripting (XSS) vulnerabilities in the Helpdesk Pro plugin before 1.4.0 for Joomla! allow

Q: How do I fix CVE-2015-4072?

helpdesk pro: upgrade to newer than 1.3.0. Exact commands for each OS are on this page.

Q: Is CVE-2015-4072 being exploited?

CVE-2015-4072 is not on the CISA Known Exploited Vulnerabilities list at the time of the last update. Check again, as this can change.

Q: What does CVE-2015-4072 affect?

CVE-2015-4072 affects helpdesk pro. Severity is medium (CVSS 5.4). Multiple cross-site scripting (XSS) vulnerabilities in the Helpdesk Pro plugin before 1.4.0 for Joomla! allow remote attackers to inject arbitrary web script or HTML via vectors related to name and message.

Q: How urgent is CVE-2015-4072?

Priority 46/100. Public exploit reference

This month

MEDIUM 5.4UPGRADE

CVE-2015-4072 is a medium-severity flaw (CVSS 5.4) affecting helpdesk pro. Below: why it ranks where it does, which versions are affected, what to do, and the exact commands.

Multiple cross-site scripting (XSS) vulnerabilities in the Helpdesk Pro plugin before 1.4.0 for Joomla! allow remote attackers to inject arbitrary web script or HTML via vectors related to name and message.

Why this priority

Public exploit reference

A fixed release or distro patch exists.

Risk facts

CVSS score	5.4 (Medium)
Attack vector	Network (remote)
Attack complexity	Low
Privileges needed	Low
User interaction	Required
EPSS exploit chance	2.9% (top 13%)
CISA exploited list	No
Weakness	CWE-79
Published	2017-09-20
Last modified	2026-06-17

Publisher (CNA): MITRE · Vendor: helpdesk pro project

Last updated 2026-06-17 · Sources: CVE Program, NVD, CISA KEV, EPSS and vendor advisories · How we score

Am I affected?

Timeline

2017-09-20 16:29 UTCPublished CVE record published
2026-06-17 00:26 UTCUpdated Record last modified

helpdesk pro project helpdesk pro UPGRADE

Affected: <= 1.3.0

Fixed in: newer than 1.3.0

Safe to downgrade to: no unaffected older release

1. Check installed version

apt-cache policy helpdesk-pro || rpm -q helpdesk-pro || helpdesk-pro --version

2. UPGRADE to newer than 1.3.0 (Debian / Ubuntu)

sudo apt update && sudo apt install --only-upgrade helpdesk-pro

2. UPGRADE (RHEL / Amazon Linux / Fedora)

sudo dnf upgrade helpdesk-pro

Note

Distros often backport fixes without changing the version number. Confirm with the distro advisory or changelog.

Public exploits and detection

Public code exists for this CVE. Treat unpatched systems as at risk, and only run PoCs in a lab.

Exploit-DB: Joomla! Component Helpdesk Pro < 1.4.0 - Multiple Vulnerabilities

Verify at the official source NVD · CVE Program · Report a problem with this page
Scores and fixes here are computed automatically from those and other public sources. Confirm with the vendor advisory before changing production systems.

Quick answers

How do I fix CVE-2015-4072?

helpdesk pro: upgrade to newer than 1.3.0. Exact commands for each OS are on this page.

Is CVE-2015-4072 being exploited?

CVE-2015-4072 is not on the CISA Known Exploited Vulnerabilities list at the time of the last update. Check again, as this can change.

What does CVE-2015-4072 affect?

CVE-2015-4072 affects helpdesk pro. Severity is medium (CVSS 5.4). Multiple cross-site scripting (XSS) vulnerabilities in the Helpdesk Pro plugin before 1.4.0 for Joomla! allow remote attackers to inject arbitrary web script or HTML via vectors related to name and message.

How urgent is CVE-2015-4072?

Priority 46/100. Public exploit reference

Software pages

Joomla vulnerabilities

Related CVEs

CVE-2015-4075 HIGH 8.1 UPGRADE The Helpdesk Pro plugin before 1.4.0 for Joomla! allows remote attackers to write to arbitrary .ini files via
CVE-2015-4074 HIGH 7.5 UPGRADE Directory traversal vulnerability in the Helpdesk Pro plugin before 1.4.0 for Joomla! allows remote attackers
CVE-2015-4073 CRITICAL 9.8 UPGRADE Multiple SQL injection vulnerabilities in the Helpdesk Pro plugin before 1.4.0 for Joomla! allow remote attack
CVE-2015-4071 MEDIUM 5.3 UPGRADE The Helpdesk Pro Plugin before 1.4.0 for Joomla! allows remote attackers to read the support tickets of arbitr

References

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