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CVE-2016-11012: The sola-support-tickets plugin before 3.13 for WordPress has incorrect access control for /wp-admin with resu

38
Routine
MEDIUM 5.4UPGRADE

CVE-2016-11012 is a medium-severity flaw (CVSS 5.4) affecting sola support tickets. Below: why it ranks where it does, which versions are affected, what to do, and the exact commands.

The sola-support-tickets plugin before 3.13 for WordPress has incorrect access control for /wp-admin with resultant XSS.

Why this priority

  • Public exploit reference

A fixed release or distro patch exists.

Risk facts

CVSS score5.4 (Medium)
Attack vectorNetwork (remote)
Attack complexityLow
Privileges neededLow
User interactionRequired
EPSS exploit chance0.8% (top 44%)
CISA exploited listNo
WeaknessCWE-79
Published2019-09-20
Last modified2026-06-17
Publisher (CNA): MITRE · Vendor: solaplugins

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Last updated 2026-06-17 · Sources: CVE Program, NVD, CISA KEV, EPSS and vendor advisories · How we score

Am I affected?

Timeline

solaplugins sola support tickets UPGRADE
Affected: < 3.13
Fixed in: 3.13
Safe to downgrade to: no unaffected older release
1. Check installed version
apt-cache policy sola-support-tickets || rpm -q sola-support-tickets || sola-support-tickets --version
2. UPGRADE to 3.13 (Debian / Ubuntu)
sudo apt update && sudo apt install --only-upgrade sola-support-tickets
2. UPGRADE (RHEL / Amazon Linux / Fedora)
sudo dnf upgrade sola-support-tickets
Note
Distros often backport fixes without changing the version number. Confirm with the distro advisory or changelog.
Verify at the official source NVD · CVE Program · Report a problem with this page
Scores and fixes here are computed automatically from those and other public sources. Confirm with the vendor advisory before changing production systems.

Quick answers

How do I fix CVE-2016-11012?

sola support tickets: upgrade to 3.13. Exact commands for each OS are on this page.

Is CVE-2016-11012 being exploited?

CVE-2016-11012 is not on the CISA Known Exploited Vulnerabilities list at the time of the last update. Check again, as this can change.

What does CVE-2016-11012 affect?

CVE-2016-11012 affects sola support tickets. Severity is medium (CVSS 5.4). The sola-support-tickets plugin before 3.13 for WordPress has incorrect access control for /wp-admin with resultant XSS.

How urgent is CVE-2016-11012?

Priority 38/100. Public exploit reference

Software pages

WordPress vulnerabilities

References

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