CVE-2017-5569: An issue was discovered in eClinicalWorks Patient Portal 7.0 build 13

This month

CRITICAL 9.8REMOTEDOWNGRADE

CVE-2017-5569 is a critical-severity flaw (CVSS 9.8) affecting patient portal. Below: why it ranks where it does, which versions are affected, what to do, and the exact commands.

An issue was discovered in eClinicalWorks Patient Portal 7.0 build 13. This is a blind SQL injection within the template.jsp, which can be exploited without the need of authentication and via an HTTP POST request, and which can be used to dump database data out to a malicious server, using an out-of-band technique such as select_loadfile().

Why this priority

Critical severity
Remotely exploitable, no login, no user action

No fix is published yet: follow the downgrade or mitigation steps.

Risk facts

CVSS score	9.8 (Critical)
Attack vector	Network (remote)
Attack complexity	Low
Privileges needed	None
User interaction	None
EPSS exploit chance	2.0% (top 19%)
CISA exploited list	No
Weakness	CWE-89
Published	2017-01-23
Last modified	2026-06-17

Publisher (CNA): MITRE · Vendor: eclinicalworks

Last updated 2026-06-17 · Sources: CVE Program, NVD, CISA KEV, EPSS and vendor advisories · How we score

Am I affected?

Timeline

2017-01-23 17:59 UTCPublished CVE record published
2026-06-17 01:20 UTCUpdated Record last modified

eclinicalworks patient portal DOWNGRADE

Affected: 7.0

Fixed in: no fixed release known

Safe to downgrade to: a release before 7.0

1. Check installed version

apt-cache policy patient-portal || rpm -q patient-portal || patient-portal --version

2. No fixed release: DOWNGRADE to a release before 7.0 (Debian / Ubuntu)

apt-cache madison patient-portal sudo apt install patient-portal=<VERSION_BEFORE_7.0> sudo apt-mark hold patient-portal

2. No fixed release: DOWNGRADE (RHEL / Amazon Linux / Fedora)

dnf --showduplicates list patient-portal sudo dnf downgrade patient-portal-<VERSION_BEFORE_7.0> sudo dnf versionlock add patient-portal

Downgrade risk

Downgrading can break dependent software and may reopen older bugs. Read the distro advisory first and test on a non-production host.

After downgrade

Restart the service, and keep the package held until a fixed release ships.

Verify at the official source NVD · CVE Program · Report a problem with this page
Scores and fixes here are computed automatically from those and other public sources. Confirm with the vendor advisory before changing production systems.

Quick answers

How do I fix CVE-2017-5569?

patient portal: downgrade or apply the listed mitigation. Exact commands for each OS are on this page.

Is CVE-2017-5569 being exploited?

CVE-2017-5569 is not on the CISA Known Exploited Vulnerabilities list at the time of the last update. Check again, as this can change.

What does CVE-2017-5569 affect?

CVE-2017-5569 affects patient portal. Severity is critical (CVSS 9.8). An issue was discovered in eClinicalWorks Patient Portal 7.0 build 13. This is a blind SQL injection within the template.jsp, which can be exploited without the need of authentication and via an HTTP POST request, and which can be used to d

How urgent is CVE-2017-5569?

Priority 59/100. Critical severity; Remotely exploitable, no login, no user action

Related CVEs

CVE-2022-1067 MEDIUM 6.5 UPGRADE Navigating to a specific URL with a patient ID number will result in the server generating a PDF of a lab repo
CVE-2017-5599 MEDIUM 6.1 DOWNGRADE An issue was discovered in eClinicalWorks Patient Portal 7.0 build 13
CVE-2017-5598 HIGH 7.5 DOWNGRADE An issue was discovered in eClinicalWorks healow@work 8.0 build 8
CVE-2017-5570 HIGH 8.8 DOWNGRADE An issue was discovered in eClinicalWorks Patient Portal 7.0 build 13

References

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