CVE-2019-13382: UploaderService in SnagIT 2019.1.2 allows elevation of privilege by placing an invalid presentation file in %P

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HIGH 7.8DOWNGRADE

CVE-2019-13382 is a high-severity flaw (CVSS 7.8) affecting snagit. Below: why it ranks where it does, which versions are affected, what to do, and the exact commands.

UploaderService in SnagIT 2019.1.2 allows elevation of privilege by placing an invalid presentation file in %PROGRAMDATA%\TechSmith\TechSmith Recorder\QueuedPresentations and then creating a symbolic link in %PROGRAMDATA%\Techsmith\TechSmith Recorder\InvalidPresentations that points to an arbitrary folder with an arbitrary file name. TechSmith Relay Classic Recorder prior to 5.2.1 on Windows is vulnerable. The vulnerability was introduced in Snag

Why this priority

High severity
Public exploit reference

No fix is published yet: follow the downgrade or mitigation steps.

Risk facts

CVSS score	7.8 (High)
Attack vector	Local
Attack complexity	Low
Privileges needed	None
User interaction	Required
EPSS exploit chance	1.6% (top 25%)
CISA exploited list	No
Weakness	CWE-59
Published	2019-07-26
Last modified	2026-06-17

Publisher (CNA): MITRE · Vendor: techsmith

Last updated 2026-06-17 · Sources: CVE Program, NVD, CISA KEV, EPSS and vendor advisories · How we score

Am I affected?

Timeline

2019-07-26 13:15 UTCPublished CVE record published
2026-06-17 02:16 UTCUpdated Record last modified

techsmith snagit DOWNGRADE

Affected: 2019.1.2

Fixed in: no fixed release known

Safe to downgrade to: a release before 2019.1.2

1. Check installed version

apt-cache policy snagit || rpm -q snagit || snagit --version

2. No fixed release: DOWNGRADE to a release before 2019.1.2 (Debian / Ubuntu)

apt-cache madison snagit sudo apt install snagit=<VERSION_BEFORE_2019.1.2> sudo apt-mark hold snagit

2. No fixed release: DOWNGRADE (RHEL / Amazon Linux / Fedora)

dnf --showduplicates list snagit sudo dnf downgrade snagit-<VERSION_BEFORE_2019.1.2> sudo dnf versionlock add snagit

Downgrade risk

Downgrading can break dependent software and may reopen older bugs. Read the distro advisory first and test on a non-production host.

After downgrade

Restart the service, and keep the package held until a fixed release ships.

Verify at the official source NVD · CVE Program · Report a problem with this page
Scores and fixes here are computed automatically from those and other public sources. Confirm with the vendor advisory before changing production systems.

Quick answers

How do I fix CVE-2019-13382?

snagit: downgrade or apply the listed mitigation. Exact commands for each OS are on this page.

Is CVE-2019-13382 being exploited?

CVE-2019-13382 is not on the CISA Known Exploited Vulnerabilities list at the time of the last update. Check again, as this can change.

What does CVE-2019-13382 affect?

CVE-2019-13382 affects snagit. Severity is high (CVSS 7.8). UploaderService in SnagIT 2019.1.2 allows elevation of privilege by placing an invalid presentation file in %PROGRAMDATA%\TechSmith\TechSmith Recorder\QueuedPresentations and then creating a symbolic link in %PROGRAMDATA%\Techsmith\TechSmit

How urgent is CVE-2019-13382?

Priority 51/100. High severity; Public exploit reference

Software pages

Windows vulnerabilities

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References

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