PatchTheCVECVE-2019-14688: Trend Micro has repackaged installers for several Trend Micro products that were found to utilize a version of
44
This month
HIGH 7.0DOWNGRADEDOWNGRADEDOWNGRADE
CVE-2019-14688 is a high-severity flaw (CVSS 7.0) affecting control manager, endpoint sensor, im security. Below: why it ranks where it does, which versions are affected, what to do, and the exact commands.
Trend Micro has repackaged installers for several Trend Micro products that were found to utilize a version of an install package that had a DLL hijack vulnerability that could be exploited during a new product installation. The vulnerability was found to ONLY be exploitable during an initial product installation by an authorized user. The attacker must convince the target to download malicious DLL locally which must be present when the installer
Why this priority
- High severity
No fix is published yet: follow the downgrade or mitigation steps.
Risk facts
| CVSS score | 7.0 (High) |
| Attack vector | Local |
| Attack complexity | High |
| Privileges needed | None |
| User interaction | Required |
| EPSS exploit chance | 1.9% (top 21%) |
| CISA exploited list | No |
| Weakness | CWE-427 |
| Published | 2020-02-20 |
| Last modified | 2026-06-17 |
Publisher (CNA): Trend Micro, Inc. · Vendor: trendmicro
Last updated 2026-06-17 · Sources: CVE Program, NVD, CISA KEV, EPSS and vendor advisories · How we score
Am I affected?
Timeline
- Published CVE record published
- Updated Record last modified
trendmicro control manager DOWNGRADE
Affected: 7.0
Fixed in: no fixed release known
Safe to downgrade to: a release before 7.0
1. Check installed version
apt-cache policy control-manager || rpm -q control-manager || control-manager --version
2. No fixed release: DOWNGRADE to a release before 7.0 (Debian / Ubuntu)
apt-cache madison control-manager
sudo apt install control-manager=<VERSION_BEFORE_7.0>
sudo apt-mark hold control-manager
2. No fixed release: DOWNGRADE (RHEL / Amazon Linux / Fedora)
dnf --showduplicates list control-manager
sudo dnf downgrade control-manager-<VERSION_BEFORE_7.0>
sudo dnf versionlock add control-manager
Downgrade risk
Downgrading can break dependent software and may reopen older bugs. Read the distro advisory first and test on a non-production host.
After downgrade
Restart the service, and keep the package held until a fixed release ships.
trendmicro endpoint sensor DOWNGRADE
Affected: 1.6
Fixed in: no fixed release known
Safe to downgrade to: a release before 1.6
1. Check installed version
apt-cache policy endpoint-sensor || rpm -q endpoint-sensor || endpoint-sensor --version
2. No fixed release: DOWNGRADE to a release before 1.6 (Debian / Ubuntu)
apt-cache madison endpoint-sensor
sudo apt install endpoint-sensor=<VERSION_BEFORE_1.6>
sudo apt-mark hold endpoint-sensor
2. No fixed release: DOWNGRADE (RHEL / Amazon Linux / Fedora)
dnf --showduplicates list endpoint-sensor
sudo dnf downgrade endpoint-sensor-<VERSION_BEFORE_1.6>
sudo dnf versionlock add endpoint-sensor
Downgrade risk
Downgrading can break dependent software and may reopen older bugs. Read the distro advisory first and test on a non-production host.
After downgrade
Restart the service, and keep the package held until a fixed release ships.
trendmicro im security DOWNGRADE
Affected: 1.6.5
Fixed in: no fixed release known
Safe to downgrade to: a release before 1.6.5
1. Check installed version
apt-cache policy im-security || rpm -q im-security || im-security --version
2. No fixed release: DOWNGRADE to a release before 1.6.5 (Debian / Ubuntu)
apt-cache madison im-security
sudo apt install im-security=<VERSION_BEFORE_1.6.5>
sudo apt-mark hold im-security
2. No fixed release: DOWNGRADE (RHEL / Amazon Linux / Fedora)
dnf --showduplicates list im-security
sudo dnf downgrade im-security-<VERSION_BEFORE_1.6.5>
sudo dnf versionlock add im-security
Downgrade risk
Downgrading can break dependent software and may reopen older bugs. Read the distro advisory first and test on a non-production host.
After downgrade
Restart the service, and keep the package held until a fixed release ships.
trendmicro mobile security DOWNGRADE
Affected: 9.8
Fixed in: no fixed release known
Safe to downgrade to: a release before 9.8
1. Check installed version
apt-cache policy mobile-security || rpm -q mobile-security || mobile-security --version
2. No fixed release: DOWNGRADE to a release before 9.8 (Debian / Ubuntu)
apt-cache madison mobile-security
sudo apt install mobile-security=<VERSION_BEFORE_9.8>
sudo apt-mark hold mobile-security
2. No fixed release: DOWNGRADE (RHEL / Amazon Linux / Fedora)
dnf --showduplicates list mobile-security
sudo dnf downgrade mobile-security-<VERSION_BEFORE_9.8>
sudo dnf versionlock add mobile-security
Downgrade risk
Downgrading can break dependent software and may reopen older bugs. Read the distro advisory first and test on a non-production host.
After downgrade
Restart the service, and keep the package held until a fixed release ships.
trendmicro officescan DOWNGRADE
Affected: xg
Fixed in: no fixed release known
Safe to downgrade to: a release before xg
1. Check installed version
apt-cache policy officescan || rpm -q officescan || officescan --version
2. No fixed release: DOWNGRADE to a release before xg (Debian / Ubuntu)
apt-cache madison officescan
sudo apt install officescan=<VERSION_BEFORE_xg>
sudo apt-mark hold officescan
2. No fixed release: DOWNGRADE (RHEL / Amazon Linux / Fedora)
dnf --showduplicates list officescan
sudo dnf downgrade officescan-<VERSION_BEFORE_xg>
sudo dnf versionlock add officescan
Downgrade risk
Downgrading can break dependent software and may reopen older bugs. Read the distro advisory first and test on a non-production host.
After downgrade
Restart the service, and keep the package held until a fixed release ships.
trendmicro scanmail DOWNGRADE
Affected: 14.0
Fixed in: no fixed release known
Safe to downgrade to: a release before 14.0
1. Check installed version
apt-cache policy scanmail || rpm -q scanmail || scanmail --version
2. No fixed release: DOWNGRADE to a release before 14.0 (Debian / Ubuntu)
apt-cache madison scanmail
sudo apt install scanmail=<VERSION_BEFORE_14.0>
sudo apt-mark hold scanmail
2. No fixed release: DOWNGRADE (RHEL / Amazon Linux / Fedora)
dnf --showduplicates list scanmail
sudo dnf downgrade scanmail-<VERSION_BEFORE_14.0>
sudo dnf versionlock add scanmail
Downgrade risk
Downgrading can break dependent software and may reopen older bugs. Read the distro advisory first and test on a non-production host.
After downgrade
Restart the service, and keep the package held until a fixed release ships.
Verify at the official source NVD · CVE Program · Report a problem with this page
Scores and fixes here are computed automatically from those and other public sources. Confirm with the vendor advisory before changing production systems.
Scores and fixes here are computed automatically from those and other public sources. Confirm with the vendor advisory before changing production systems.
Quick answers
How do I fix CVE-2019-14688?
control manager: downgrade or apply the listed mitigation; endpoint sensor: downgrade or apply the listed mitigation; im security: downgrade or apply the listed mitigation. Exact commands for each OS are on this page.
Is CVE-2019-14688 being exploited?
CVE-2019-14688 is not on the CISA Known Exploited Vulnerabilities list at the time of the last update. Check again, as this can change.
What does CVE-2019-14688 affect?
CVE-2019-14688 affects control manager, endpoint sensor, im security. Severity is high (CVSS 7.0). Trend Micro has repackaged installers for several Trend Micro products that were found to utilize a version of an install package that had a DLL hijack vulnerability that could be exploited during a new product installation. The vulnerabili
How urgent is CVE-2019-14688?
Priority 44/100. High severity
Software pages
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