CVE-2019-7299: A stored cross-site scripting (XSS) vulnerability in the submit_ticket.php module in the WP Support Plus Respo

This month

MEDIUM 6.1DOWNGRADE

CVE-2019-7299 is a medium-severity flaw (CVSS 6.1) affecting wp support plus responsive ticket system. Below: why it ranks where it does, which versions are affected, what to do, and the exact commands.

A stored cross-site scripting (XSS) vulnerability in the submit_ticket.php module in the WP Support Plus Responsive Ticket System plugin 9.1.1 for WordPress allows remote attackers to inject arbitrary web script or HTML via the subject parameter in wp-content/plugins/wp-support-plus-responsive-ticket-system/includes/ajax/submit_ticket.php.

Why this priority

Public exploit reference

No fix is published yet: follow the downgrade or mitigation steps.

Risk facts

CVSS score	6.1 (Medium)
Attack vector	Network (remote)
Attack complexity	Low
Privileges needed	None
User interaction	Required
EPSS exploit chance	1.7% (top 23%)
CISA exploited list	No
Weakness	CWE-79
Published	2019-03-21
Last modified	2026-06-17

Publisher (CNA): MITRE · Vendor: wpsupportplus

Last updated 2026-06-17 · Sources: CVE Program, NVD, CISA KEV, EPSS and vendor advisories · How we score

Am I affected?

Timeline

2019-03-21 16:01 UTCPublished CVE record published
2026-06-17 02:40 UTCUpdated Record last modified

wpsupportplus wp support plus responsive ticket system DOWNGRADE

Affected: 9.1.1

Fixed in: no fixed release known

Safe to downgrade to: a release before 9.1.1

1. Check installed version

apt-cache policy wp-support-plus-responsive-ticket-system || rpm -q wp-support-plus-responsive-ticket-system || wp-support-plus-responsive-ticket-system --version

2. No fixed release: DOWNGRADE to a release before 9.1.1 (Debian / Ubuntu)

apt-cache madison wp-support-plus-responsive-ticket-system sudo apt install wp-support-plus-responsive-ticket-system=<VERSION_BEFORE_9.1.1> sudo apt-mark hold wp-support-plus-responsive-ticket-system

2. No fixed release: DOWNGRADE (RHEL / Amazon Linux / Fedora)

dnf --showduplicates list wp-support-plus-responsive-ticket-system sudo dnf downgrade wp-support-plus-responsive-ticket-system-<VERSION_BEFORE_9.1.1> sudo dnf versionlock add wp-support-plus-responsive-ticket-system

Downgrade risk

Downgrading can break dependent software and may reopen older bugs. Read the distro advisory first and test on a non-production host.

After downgrade

Restart the service, and keep the package held until a fixed release ships.

Verify at the official source NVD · CVE Program · Report a problem with this page
Scores and fixes here are computed automatically from those and other public sources. Confirm with the vendor advisory before changing production systems.

Quick answers

How do I fix CVE-2019-7299?

wp support plus responsive ticket system: downgrade or apply the listed mitigation. Exact commands for each OS are on this page.

Is CVE-2019-7299 being exploited?

CVE-2019-7299 is not on the CISA Known Exploited Vulnerabilities list at the time of the last update. Check again, as this can change.

What does CVE-2019-7299 affect?

CVE-2019-7299 affects wp support plus responsive ticket system. Severity is medium (CVSS 6.1). A stored cross-site scripting (XSS) vulnerability in the submit_ticket.php module in the WP Support Plus Responsive Ticket System plugin 9.1.1 for WordPress allows remote attackers to inject arbitrary web script or HTML via the subject para

How urgent is CVE-2019-7299?

Priority 46/100. Public exploit reference

Software pages

WordPress vulnerabilities · PHP vulnerabilities

Related CVEs

CVE-2019-15331 MEDIUM 6.1 UPGRADE The wp-support-plus-responsive-ticket-system plugin before 9.1.2 for WordPress has HTML injection.
CVE-2018-1000131 CRITICAL 9.8 UPGRADE Pradeep Makone wordpress Support Plus Responsive Ticket System version 9.0.2 and earlier contains a SQL Inject
CVE-2016-10930 CRITICAL 9.8 UPGRADE The wp-support-plus-responsive-ticket-system plugin before 7.1.0 for WordPress has insecure direct object refe
CVE-2014-10391 MEDIUM 6.1 UPGRADE The wp-support-plus-responsive-ticket-system plugin before 4.1 for WordPress has JavaScript injection.
CVE-2014-10390 CRITICAL 9.1 UPGRADE The wp-support-plus-responsive-ticket-system plugin before 4.2 for WordPress has directory traversal.

References

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