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CVE-2019-9949: Western Digital My Cloud Cloud, Mirror Gen2, EX2 Ultra, EX2100, EX4100, DL2100, DL4100, PR2100 and PR4100 befo

58
This month
HIGH 8.8UPGRADEUPGRADEUPGRADE

CVE-2019-9949 is a high-severity flaw (CVSS 8.8) affecting my cloud firmware, my cloud mirror gen2 firmware, my cloud ex2 ultra firmware. Below: why it ranks where it does, which versions are affected, what to do, and the exact commands.

Western Digital My Cloud Cloud, Mirror Gen2, EX2 Ultra, EX2100, EX4100, DL2100, DL4100, PR2100 and PR4100 before firmware 2.31.183 are affected by a code execution (as root, starting from a low-privilege user session) vulnerability. The cgi-bin/webfile_mgr.cgi file allows arbitrary file write by abusing symlinks. Specifically, this occurs by uploading a tar archive that contains a symbolic link, then uploading another archive that writes a file t

Why this priority

  • High severity
  • Public exploit reference

A fixed release or distro patch exists.

Risk facts

CVSS score8.8 (High)
Attack vectorNetwork (remote)
Attack complexityLow
Privileges neededLow
User interactionNone
EPSS exploit chance3.0% (top 13%)
CISA exploited listNo
WeaknessCWE-59
Published2019-05-23
Last modified2026-06-17
Publisher (CNA): MITRE · Vendor: westerndigital

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Last updated 2026-06-17 · Sources: CVE Program, NVD, CISA KEV, EPSS and vendor advisories · How we score

Am I affected?

Timeline

westerndigital my cloud firmware UPGRADE
Affected: < 2.31.183
Fixed in: 2.31.183
Safe to downgrade to: no unaffected older release
Check your OS release
cat /etc/os-release; uname -r
Debian / Ubuntu
sudo apt update && sudo apt full-upgrade
RHEL / Amazon Linux / Fedora
sudo dnf upgrade --refresh
Windows
Install the latest cumulative update from Windows Update
If no patch exists yet
OS downgrades are not safe. Apply the vendor mitigation from the advisory and restrict exposure.
westerndigital my cloud mirror gen2 firmware UPGRADE
Affected: < 2.31.183
Fixed in: 2.31.183
Safe to downgrade to: no unaffected older release
Check your OS release
cat /etc/os-release; uname -r
Debian / Ubuntu
sudo apt update && sudo apt full-upgrade
RHEL / Amazon Linux / Fedora
sudo dnf upgrade --refresh
Windows
Install the latest cumulative update from Windows Update
If no patch exists yet
OS downgrades are not safe. Apply the vendor mitigation from the advisory and restrict exposure.
westerndigital my cloud ex2 ultra firmware UPGRADE
Affected: < 2.31.183
Fixed in: 2.31.183
Safe to downgrade to: no unaffected older release
Check your OS release
cat /etc/os-release; uname -r
Debian / Ubuntu
sudo apt update && sudo apt full-upgrade
RHEL / Amazon Linux / Fedora
sudo dnf upgrade --refresh
Windows
Install the latest cumulative update from Windows Update
If no patch exists yet
OS downgrades are not safe. Apply the vendor mitigation from the advisory and restrict exposure.
westerndigital my cloud ex2100 firmware UPGRADE
Affected: < 2.31.183
Fixed in: 2.31.183
Safe to downgrade to: no unaffected older release
Check your OS release
cat /etc/os-release; uname -r
Debian / Ubuntu
sudo apt update && sudo apt full-upgrade
RHEL / Amazon Linux / Fedora
sudo dnf upgrade --refresh
Windows
Install the latest cumulative update from Windows Update
If no patch exists yet
OS downgrades are not safe. Apply the vendor mitigation from the advisory and restrict exposure.
westerndigital my cloud ex4100 firmware UPGRADE
Affected: < 2.31.183
Fixed in: 2.31.183
Safe to downgrade to: no unaffected older release
Check your OS release
cat /etc/os-release; uname -r
Debian / Ubuntu
sudo apt update && sudo apt full-upgrade
RHEL / Amazon Linux / Fedora
sudo dnf upgrade --refresh
Windows
Install the latest cumulative update from Windows Update
If no patch exists yet
OS downgrades are not safe. Apply the vendor mitigation from the advisory and restrict exposure.
westerndigital my cloud dl2100 firmware UPGRADE
Affected: < 2.31.183
Fixed in: 2.31.183
Safe to downgrade to: no unaffected older release
Check your OS release
cat /etc/os-release; uname -r
Debian / Ubuntu
sudo apt update && sudo apt full-upgrade
RHEL / Amazon Linux / Fedora
sudo dnf upgrade --refresh
Windows
Install the latest cumulative update from Windows Update
If no patch exists yet
OS downgrades are not safe. Apply the vendor mitigation from the advisory and restrict exposure.
Verify at the official source NVD · CVE Program · Report a problem with this page
Scores and fixes here are computed automatically from those and other public sources. Confirm with the vendor advisory before changing production systems.

Quick answers

How do I fix CVE-2019-9949?

my cloud firmware: upgrade to 2.31.183; my cloud mirror gen2 firmware: upgrade to 2.31.183; my cloud ex2 ultra firmware: upgrade to 2.31.183. Exact commands for each OS are on this page.

Is CVE-2019-9949 being exploited?

CVE-2019-9949 is not on the CISA Known Exploited Vulnerabilities list at the time of the last update. Check again, as this can change.

What does CVE-2019-9949 affect?

CVE-2019-9949 affects my cloud firmware, my cloud mirror gen2 firmware, my cloud ex2 ultra firmware. Severity is high (CVSS 8.8). Western Digital My Cloud Cloud, Mirror Gen2, EX2 Ultra, EX2100, EX4100, DL2100, DL4100, PR2100 and PR4100 before firmware 2.31.183 are affected by a code execution (as root, starting from a low-privilege user session) vulnerability. The cgi

How urgent is CVE-2019-9949?

Priority 58/100. High severity; Public exploit reference

Software pages

Western Digital vulnerabilities

Related CVEs

References

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