CVE-2020-15308: Support Incident Tracker (aka SiT! or SiTracker) 3.67 p2 allows post-authentication SQL injection via the site

This month

HIGH 7.2WATCHLISTDOWNGRADE

CVE-2020-15308 is a high-severity flaw (CVSS 7.2) affecting support incident tracker. Below: why it ranks where it does, which versions are affected, what to do, and the exact commands.

Support Incident Tracker (aka SiT! or SiTracker) 3.67 p2 allows post-authentication SQL injection via the site_edit.php typeid or site parameter, the search_incidents_advanced.php search_title parameter, or the report_qbe.php criteriafield parameter.

Why this priority

High severity
Public exploit reference
On your watchlist

No fix is published yet: follow the downgrade or mitigation steps.

Risk facts

CVSS score	7.2 (High)
Attack vector	Network (remote)
Attack complexity	Low
Privileges needed	High
User interaction	None
EPSS exploit chance	1.1% (top 35%)
CISA exploited list	No
Weakness	CWE-89
Published	2020-06-26
Last modified	2026-06-17

Publisher (CNA): MITRE · Vendor: turnkeylinux

Last updated 2026-06-17 · Sources: CVE Program, NVD, CISA KEV, EPSS and vendor advisories · How we score

Am I affected?

Timeline

2020-06-26 11:15 UTCPublished CVE record published
2026-06-17 02:56 UTCUpdated Record last modified

turnkeylinux support incident tracker DOWNGRADE

Affected: 3.67 p2

Fixed in: no fixed release known

Safe to downgrade to: a release before 3.67

1. Check installed version

apt-cache policy support-incident-tracker || rpm -q support-incident-tracker || support-incident-tracker --version

2. No fixed release: DOWNGRADE to a release before 3.67 (Debian / Ubuntu)

apt-cache madison support-incident-tracker sudo apt install support-incident-tracker=<VERSION_BEFORE_3.67> sudo apt-mark hold support-incident-tracker

2. No fixed release: DOWNGRADE (RHEL / Amazon Linux / Fedora)

dnf --showduplicates list support-incident-tracker sudo dnf downgrade support-incident-tracker-<VERSION_BEFORE_3.67> sudo dnf versionlock add support-incident-tracker

Downgrade risk

Downgrading can break dependent software and may reopen older bugs. Read the distro advisory first and test on a non-production host.

After downgrade

Restart the service, and keep the package held until a fixed release ships.

Verify at the official source NVD · CVE Program · Report a problem with this page
Scores and fixes here are computed automatically from those and other public sources. Confirm with the vendor advisory before changing production systems.

Quick answers

How do I fix CVE-2020-15308?

support incident tracker: downgrade or apply the listed mitigation. Exact commands for each OS are on this page.

Is CVE-2020-15308 being exploited?

CVE-2020-15308 is not on the CISA Known Exploited Vulnerabilities list at the time of the last update. Check again, as this can change.

What does CVE-2020-15308 affect?

CVE-2020-15308 affects support incident tracker. Severity is high (CVSS 7.2). Support Incident Tracker (aka SiT! or SiTracker) 3.67 p2 allows post-authentication SQL injection via the site_edit.php typeid or site parameter, the search_incidents_advanced.php search_title parameter, or the report_qbe.php criteriafield

How urgent is CVE-2020-15308?

Priority 51/100. High severity; Public exploit reference; On your watchlist

Software pages

PHP vulnerabilities

Related CVEs

CVE-2019-20223 MEDIUM 6.1 DOWNGRADE In Support Incident Tracker (SiT!) 3.67, the id parameter is affected by XSS on all endpoints that use this pa
CVE-2019-20222 MEDIUM 6.1 DOWNGRADE In Support Incident Tracker (SiT!) 3.67, the Short Application Name and Application Name inputs in the config.
CVE-2019-20221 MEDIUM 6.1 DOWNGRADE In Support Incident Tracker (SiT!) 3.67, Load Plugins input in the config.php page is affected by XSS
CVE-2019-20220 MEDIUM 6.1 DOWNGRADE In Support Incident Tracker (SiT!) 3.67, the search_id parameter in the search_incidents_advanced.php page is

References

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