PatchTheCVECVE-2020-5642: Cross-site request forgery (CSRF) vulnerability in Live Chat - Live support version 3.1.0 and earlier allows r
CVE-2020-5642 is a high-severity flaw (CVSS 8.8) affecting live chat - live support. Below: why it ranks where it does, which versions are affected, what to do, and the exact commands.
Cross-site request forgery (CSRF) vulnerability in Live Chat - Live support version 3.1.0 and earlier allows remote attackers to hijack the authentication of administrators via unspecified vectors.
Why this priority
- High severity
A fixed release or distro patch exists.
Risk facts
| CVSS score | 8.8 (High) |
| Attack vector | Network (remote) |
| Attack complexity | Low |
| Privileges needed | None |
| User interaction | Required |
| EPSS exploit chance | 0.8% (top 43%) |
| CISA exploited list | No |
| Weakness | CWE-352 |
| Published | 2020-10-15 |
| Last modified | 2026-06-17 |
Last updated 2026-06-17 · Sources: CVE Program, NVD, CISA KEV, EPSS and vendor advisories · How we score
Am I affected?
Timeline
- Published CVE record published
- Updated Record last modified
Scores and fixes here are computed automatically from those and other public sources. Confirm with the vendor advisory before changing production systems.
Quick answers
How do I fix CVE-2020-5642?
live chat - live support: upgrade to newer than 3.1.0. Exact commands for each OS are on this page.
Is CVE-2020-5642 being exploited?
CVE-2020-5642 is not on the CISA Known Exploited Vulnerabilities list at the time of the last update. Check again, as this can change.
What does CVE-2020-5642 affect?
CVE-2020-5642 affects live chat - live support. Severity is high (CVSS 8.8). Cross-site request forgery (CSRF) vulnerability in Live Chat - Live support version 3.1.0 and earlier allows remote attackers to hijack the authentication of administrators via unspecified vectors.
How urgent is CVE-2020-5642?
Priority 45/100. High severity