CVE-2021-38618: In GFOS Workforce Management 4.8.272.1, the login page of application is prone to authentication bypass, allow

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HIGH 7.4REMOTEDOWNGRADE

CVE-2021-38618 is a high-severity flaw (CVSS 7.4) affecting workforce management. Below: why it ranks where it does, which versions are affected, what to do, and the exact commands.

In GFOS Workforce Management 4.8.272.1, the login page of application is prone to authentication bypass, allowing anyone (who knows a user's credentials except the password) to get access to an account. This occurs because of JSESSIONID mismanagement.

Why this priority

High severity
Remotely exploitable, no login, no user action

No fix is published yet: follow the downgrade or mitigation steps.

Risk facts

CVSS score	7.4 (High)
Attack vector	Network (remote)
Attack complexity	High
Privileges needed	None
User interaction	None
EPSS exploit chance	1.0% (top 37%)
CISA exploited list	No
Published	2021-10-04
Last modified	2026-06-17

Publisher (CNA): MITRE · Vendor: gfos

Last updated 2026-06-17 · Sources: CVE Program, NVD, CISA KEV, EPSS and vendor advisories · How we score

Am I affected?

Timeline

2021-10-04 18:15 UTCPublished CVE record published
2026-06-17 04:02 UTCUpdated Record last modified

gfos workforce management DOWNGRADE

Affected: 4.8.272.1

Fixed in: no fixed release known

Safe to downgrade to: a release before 4.8.272.1

1. Check installed version

apt-cache policy workforce-management || rpm -q workforce-management || workforce-management --version

2. No fixed release: DOWNGRADE to a release before 4.8.272.1 (Debian / Ubuntu)

apt-cache madison workforce-management sudo apt install workforce-management=<VERSION_BEFORE_4.8.272.1> sudo apt-mark hold workforce-management

2. No fixed release: DOWNGRADE (RHEL / Amazon Linux / Fedora)

dnf --showduplicates list workforce-management sudo dnf downgrade workforce-management-<VERSION_BEFORE_4.8.272.1> sudo dnf versionlock add workforce-management

Downgrade risk

Downgrading can break dependent software and may reopen older bugs. Read the distro advisory first and test on a non-production host.

After downgrade

Restart the service, and keep the package held until a fixed release ships.

Verify at the official source NVD · CVE Program · Report a problem with this page
Scores and fixes here are computed automatically from those and other public sources. Confirm with the vendor advisory before changing production systems.

Quick answers

How do I fix CVE-2021-38618?

workforce management: downgrade or apply the listed mitigation. Exact commands for each OS are on this page.

Is CVE-2021-38618 being exploited?

CVE-2021-38618 is not on the CISA Known Exploited Vulnerabilities list at the time of the last update. Check again, as this can change.

What does CVE-2021-38618 affect?

CVE-2021-38618 affects workforce management. Severity is high (CVSS 7.4). In GFOS Workforce Management 4.8.272.1, the login page of application is prone to authentication bypass, allowing anyone (who knows a user's credentials except the password) to get access to an account. This occurs because of JSESSIONID mis

How urgent is CVE-2021-38618?

Priority 47/100. High severity; Remotely exploitable, no login, no user action

Related CVEs

CVE-2021-26787 MEDIUM 6.1 DOWNGRADE A cross site scripting (XSS) vulnerability in Genesys Workforce Management 8.5.214.20 can occur (during record

References

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