CVE-2021-40371: Gridpro Request Management for Windows Azure Pack before 2.0.7912 allows Directory Traversal for remote code e

Q: How do I fix CVE-2021-40371?

request management: upgrade to 2.0.7912. Exact commands for each OS are on this page.

Q: Is CVE-2021-40371 being exploited?

CVE-2021-40371 is not on the CISA Known Exploited Vulnerabilities list at the time of the last update. Check again, as this can change.

Q: What does CVE-2021-40371 affect?

CVE-2021-40371 affects request management. Severity is critical (CVSS 9.8). Gridpro Request Management for Windows Azure Pack before 2.0.7912 allows Directory Traversal for remote code execution, as demonstrated by ..\\ in a scriptName JSON value to ServiceManagerTenant/GetVisibilityMap.

Q: How urgent is CVE-2021-40371?

Priority 68/100. Critical severity; EPSS top 6%: very likely to be exploited; Public exploit reference; Remotely exploitable, no login, no user action

This week

CRITICAL 9.8REMOTEUPGRADE

CVE-2021-40371 is a critical-severity flaw (CVSS 9.8) affecting request management. Below: why it ranks where it does, which versions are affected, what to do, and the exact commands.

Gridpro Request Management for Windows Azure Pack before 2.0.7912 allows Directory Traversal for remote code execution, as demonstrated by ..\\ in a scriptName JSON value to ServiceManagerTenant/GetVisibilityMap.

Why this priority

Critical severity
EPSS top 6%: very likely to be exploited
Public exploit reference
Remotely exploitable, no login, no user action

A fixed release or distro patch exists.

Risk facts

CVSS score	9.8 (Critical)
Attack vector	Network (remote)
Attack complexity	Low
Privileges needed	None
User interaction	None
EPSS exploit chance	7.1% (top 6%)
CISA exploited list	No
Weakness	CWE-22
Published	2021-10-25
Last modified	2026-06-17

Publisher (CNA): MITRE · Vendor: gridprosoftware

Last updated 2026-06-17 · Sources: CVE Program, NVD, CISA KEV, EPSS and vendor advisories · How we score

Am I affected?

Timeline

2021-10-25 07:15 UTCPublished CVE record published
2026-06-17 04:06 UTCUpdated Record last modified

gridprosoftware request management UPGRADE

Affected: < 2.0.7912

Fixed in: 2.0.7912

Safe to downgrade to: no unaffected older release

1. Check installed version

apt-cache policy request-management || rpm -q request-management || request-management --version

2. UPGRADE to 2.0.7912 (Debian / Ubuntu)

sudo apt update && sudo apt install --only-upgrade request-management

2. UPGRADE (RHEL / Amazon Linux / Fedora)

sudo dnf upgrade request-management

Note

Distros often backport fixes without changing the version number. Confirm with the distro advisory or changelog.

Verify at the official source NVD · CVE Program · Report a problem with this page
Scores and fixes here are computed automatically from those and other public sources. Confirm with the vendor advisory before changing production systems.

Quick answers

How do I fix CVE-2021-40371?

request management: upgrade to 2.0.7912. Exact commands for each OS are on this page.

Is CVE-2021-40371 being exploited?

CVE-2021-40371 is not on the CISA Known Exploited Vulnerabilities list at the time of the last update. Check again, as this can change.

What does CVE-2021-40371 affect?

CVE-2021-40371 affects request management. Severity is critical (CVSS 9.8). Gridpro Request Management for Windows Azure Pack before 2.0.7912 allows Directory Traversal for remote code execution, as demonstrated by ..\\ in a scriptName JSON value to ServiceManagerTenant/GetVisibilityMap.

How urgent is CVE-2021-40371?

Priority 68/100. Critical severity; EPSS top 6%: very likely to be exploited; Public exploit reference; Remotely exploitable, no login, no user action

Software pages

Windows vulnerabilities · Azure vulnerabilities

References

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