CVE-2022-36174: FreshService Windows Agent < 2.11.0 and FreshService macOS Agent < 4.2.0 and FreshService Linux Agent < 3.3.0

Q: How do I fix CVE-2022-36174?

freshservice agent: upgrade to 2.11.0; freshservice agent: upgrade to 3.3.0; freshservice agent: upgrade to 4.2.0. Exact commands for each OS are on this page.

Q: Is CVE-2022-36174 being exploited?

CVE-2022-36174 is not on the CISA Known Exploited Vulnerabilities list at the time of the last update. Check again, as this can change.

Q: What does CVE-2022-36174 affect?

CVE-2022-36174 affects freshservice agent, freshservice agent, freshservice agent. Severity is high (CVSS 8.1). FreshService Windows Agent < 2.11.0 and FreshService macOS Agent < 4.2.0 and FreshService Linux Agent < 3.3.0. are vulnerable to Broken integrity checking via the FreshAgent client and scheduled update service.

Q: How urgent is CVE-2022-36174?

Priority 54/100. High severity; Public exploit reference; Remotely exploitable, no login, no user action; On your watchlist

This week

HIGH 8.1REMOTEWATCHLISTUPGRADEUPGRADEUPGRADE

CVE-2022-36174 is a high-severity flaw (CVSS 8.1) affecting freshservice agent, freshservice agent, freshservice agent. Below: why it ranks where it does, which versions are affected, what to do, and the exact commands.

FreshService Windows Agent < 2.11.0 and FreshService macOS Agent < 4.2.0 and FreshService Linux Agent < 3.3.0. are vulnerable to Broken integrity checking via the FreshAgent client and scheduled update service.

Why this priority

High severity
Public exploit reference
Remotely exploitable, no login, no user action
On your watchlist

A fixed release or distro patch exists.

Risk facts

CVSS score	8.1 (High)
Attack vector	Network (remote)
Attack complexity	High
Privileges needed	None
User interaction	None
EPSS exploit chance	0.5% (top 56%)
CISA exploited list	No
Weakness	CWE-354
Published	2022-09-12
Last modified	2026-06-17

Publisher (CNA): MITRE · Vendor: freshworks

Last updated 2026-06-17 · Sources: CVE Program, NVD, CISA KEV, EPSS and vendor advisories · How we score

Am I affected?

Timeline

2022-09-12 21:15 UTCPublished CVE record published
2026-06-17 04:53 UTCUpdated Record last modified

freshworks freshservice agent UPGRADE

Affected: < 2.11.0

Fixed in: 2.11.0

Safe to downgrade to: no unaffected older release

1. Check installed version

apt-cache policy freshservice-agent || rpm -q freshservice-agent || freshservice-agent --version

2. UPGRADE to 2.11.0 (Debian / Ubuntu)

sudo apt update && sudo apt install --only-upgrade freshservice-agent

2. UPGRADE (RHEL / Amazon Linux / Fedora)

sudo dnf upgrade freshservice-agent

Note

Distros often backport fixes without changing the version number. Confirm with the distro advisory or changelog.

freshworks freshservice agent UPGRADE

Affected: < 3.3.0

Fixed in: 3.3.0

Safe to downgrade to: no unaffected older release

1. Check installed version

apt-cache policy freshservice-agent || rpm -q freshservice-agent || freshservice-agent --version

2. UPGRADE to 3.3.0 (Debian / Ubuntu)

sudo apt update && sudo apt install --only-upgrade freshservice-agent

2. UPGRADE (RHEL / Amazon Linux / Fedora)

sudo dnf upgrade freshservice-agent

Note

Distros often backport fixes without changing the version number. Confirm with the distro advisory or changelog.

freshworks freshservice agent UPGRADE

Affected: < 4.2.0

Fixed in: 4.2.0

Safe to downgrade to: no unaffected older release

1. Check installed version

apt-cache policy freshservice-agent || rpm -q freshservice-agent || freshservice-agent --version

2. UPGRADE to 4.2.0 (Debian / Ubuntu)

sudo apt update && sudo apt install --only-upgrade freshservice-agent

2. UPGRADE (RHEL / Amazon Linux / Fedora)

sudo dnf upgrade freshservice-agent

Note

Distros often backport fixes without changing the version number. Confirm with the distro advisory or changelog.

Verify at the official source NVD · CVE Program · Report a problem with this page
Scores and fixes here are computed automatically from those and other public sources. Confirm with the vendor advisory before changing production systems.

Quick answers

How do I fix CVE-2022-36174?

freshservice agent: upgrade to 2.11.0; freshservice agent: upgrade to 3.3.0; freshservice agent: upgrade to 4.2.0. Exact commands for each OS are on this page.

Is CVE-2022-36174 being exploited?

CVE-2022-36174 is not on the CISA Known Exploited Vulnerabilities list at the time of the last update. Check again, as this can change.

What does CVE-2022-36174 affect?

CVE-2022-36174 affects freshservice agent, freshservice agent, freshservice agent. Severity is high (CVSS 8.1). FreshService Windows Agent < 2.11.0 and FreshService macOS Agent < 4.2.0 and FreshService Linux Agent < 3.3.0. are vulnerable to Broken integrity checking via the FreshAgent client and scheduled update service.

How urgent is CVE-2022-36174?

Priority 54/100. High severity; Public exploit reference; Remotely exploitable, no login, no user action; On your watchlist

Software pages

Windows vulnerabilities · macOS vulnerabilities

Related CVEs

CVE-2022-36173 HIGH 8.1 UPGRADE UPGRADE FreshService macOS Agent < 4.4.0 and FreshServce Linux Agent < 3.4.0 are vulnerable to TLS Man-in-The-Middle v

References

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