CVE-2022-38490: An issue was discovered in EasyVista 2020.2.125.3 and 2022.1.109.0.03

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CRITICAL 9.6DOWNGRADE

CVE-2022-38490 is a critical-severity flaw (CVSS 9.6) affecting service manager. Below: why it ranks where it does, which versions are affected, what to do, and the exact commands.

An issue was discovered in EasyVista 2020.2.125.3 and 2022.1.109.0.03. Some parameters allow SQL injection. Version 2022.1.110.1.02 corrects this issue.

Why this priority

Critical severity

No fix is published yet: follow the downgrade or mitigation steps.

Risk facts

CVSS score	9.6 (Critical)
Attack vector	Network (remote)
Attack complexity	Low
Privileges needed	Low
User interaction	None
EPSS exploit chance	0.7% (top 46%)
CISA exploited list	No
Weakness	CWE-89
Published	2023-01-10
Last modified	2026-06-17

Publisher (CNA): MITRE · Vendor: easyvista

Last updated 2026-06-17 · Sources: CVE Program, NVD, CISA KEV, EPSS and vendor advisories · How we score

Am I affected?

Timeline

2023-01-10 21:15 UTCPublished CVE record published
2026-06-17 04:56 UTCUpdated Record last modified

easyvista service manager DOWNGRADE

Affected: 2020.2.125.3 · 2022.1.109.0.03

Fixed in: no fixed release known

Safe to downgrade to: a release before 2020.2.125.3

1. Check installed version

apt-cache policy service-manager || rpm -q service-manager || service-manager --version

2. No fixed release: DOWNGRADE to a release before 2020.2.125.3 (Debian / Ubuntu)

apt-cache madison service-manager sudo apt install service-manager=<VERSION_BEFORE_2020.2.125.3> sudo apt-mark hold service-manager

2. No fixed release: DOWNGRADE (RHEL / Amazon Linux / Fedora)

dnf --showduplicates list service-manager sudo dnf downgrade service-manager-<VERSION_BEFORE_2020.2.125.3> sudo dnf versionlock add service-manager

Downgrade risk

Downgrading can break dependent software and may reopen older bugs. Read the distro advisory first and test on a non-production host.

After downgrade

Restart the service, and keep the package held until a fixed release ships.

Verify at the official source NVD · CVE Program · Report a problem with this page
Scores and fixes here are computed automatically from those and other public sources. Confirm with the vendor advisory before changing production systems.

Quick answers

How do I fix CVE-2022-38490?

service manager: downgrade or apply the listed mitigation. Exact commands for each OS are on this page.

Is CVE-2022-38490 being exploited?

CVE-2022-38490 is not on the CISA Known Exploited Vulnerabilities list at the time of the last update. Check again, as this can change.

What does CVE-2022-38490 affect?

CVE-2022-38490 affects service manager. Severity is critical (CVSS 9.6). An issue was discovered in EasyVista 2020.2.125.3 and 2022.1.109.0.03. Some parameters allow SQL injection. Version 2022.1.110.1.02 corrects this issue.

How urgent is CVE-2022-38490?

Priority 47/100. Critical severity

Related CVEs

CVE-2021-33231 MEDIUM 5.4 DOWNGRADE Cross Site Scripting (XSS) vulnerability in New equipment page in EasyVista Service Manager 2018.1.181.1 allow
CVE-2022-38492 HIGH 7.7 DOWNGRADE An issue was discovered in EasyVista 2020.2.125.3 and 2022.1.109.0.03
CVE-2022-38491 HIGH 8.2 DOWNGRADE An issue was discovered in EasyVista 2020.2.125.3 and 2022.1.109.0.03
CVE-2022-38489 MEDIUM 4.8 DOWNGRADE An issue was discovered in EasyVista 2020.2.125.3 and 2022.1.109.0.03 It is prone to stored Cross-site Scripti

References

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