PatchTheCVECVE-2023-1125: The Ruby Help Desk WordPress plugin before 1.3.4 does not ensure that the ticket being modified belongs to the
CVE-2023-1125 is a medium-severity flaw (CVSS 6.5) affecting ruby help desk. Below: why it ranks where it does, which versions are affected, what to do, and the exact commands.
The Ruby Help Desk WordPress plugin before 1.3.4 does not ensure that the ticket being modified belongs to the user making the request, allowing an attacker to close and/or add files and replies to tickets other than their own.
Why this priority
- Public exploit reference
A fixed release or distro patch exists.
Risk facts
| CVSS score | 6.5 (Medium) |
| Attack vector | Network (remote) |
| Attack complexity | Low |
| Privileges needed | Low |
| User interaction | None |
| EPSS exploit chance | 0.6% (top 54%) |
| CISA exploited list | No |
| Weakness | CWE-639 |
| Published | 2023-05-02 |
| Last modified | 2026-06-17 |
Last updated 2026-06-17 · Sources: CVE Program, NVD, CISA KEV, EPSS and vendor advisories · How we score
Am I affected?
Timeline
- Published CVE record published
- Updated Record last modified
Scores and fixes here are computed automatically from those and other public sources. Confirm with the vendor advisory before changing production systems.
Quick answers
How do I fix CVE-2023-1125?
ruby help desk: upgrade to 1.3.4. Exact commands for each OS are on this page.
Is CVE-2023-1125 being exploited?
CVE-2023-1125 is not on the CISA Known Exploited Vulnerabilities list at the time of the last update. Check again, as this can change.
What does CVE-2023-1125 affect?
CVE-2023-1125 affects ruby help desk. Severity is medium (CVSS 6.5). The Ruby Help Desk WordPress plugin before 1.3.4 does not ensure that the ticket being modified belongs to the user making the request, allowing an attacker to close and/or add files and replies to tickets other than their own.
How urgent is CVE-2023-1125?
Priority 39/100. Public exploit reference
Software pages
WordPress vulnerabilities · Ruby vulnerabilities