PatchTheCVECVE-2023-23679: Authorization Bypass Through User-Controlled Key vulnerability in JS Help Desk js-support-ticket allows Access
CVE-2023-23679 is a medium-severity flaw (CVSS 4.6) affecting jshelpdesk. Below: why it ranks where it does, which versions are affected, what to do, and the exact commands.
Authorization Bypass Through User-Controlled Key vulnerability in JS Help Desk js-support-ticket allows Accessing Functionality Not Properly Constrained by ACLs.This issue affects JS Help Desk: from n/a through 2.7.7.
Why this priority
- No elevated risk signals yet
A fixed release or distro patch exists.
Risk facts
| CVSS score | 4.6 (Medium) |
| Attack vector | Network (remote) |
| Attack complexity | Low |
| Privileges needed | Low |
| User interaction | Required |
| EPSS exploit chance | 0.5% (top 59%) |
| CISA exploited list | No |
| Weakness | CWE-639 |
| Published | 2023-06-23 |
| Last modified | 2026-06-17 |
Last updated 2026-06-17 · Sources: CVE Program, NVD, CISA KEV, EPSS and vendor advisories · How we score
Am I affected?
Timeline
- Published CVE record published
- Updated Record last modified
Scores and fixes here are computed automatically from those and other public sources. Confirm with the vendor advisory before changing production systems.
Quick answers
How do I fix CVE-2023-23679?
jshelpdesk: upgrade to newer than 2.7.7. Exact commands for each OS are on this page.
Is CVE-2023-23679 being exploited?
CVE-2023-23679 is not on the CISA Known Exploited Vulnerabilities list at the time of the last update. Check again, as this can change.
What does CVE-2023-23679 affect?
CVE-2023-23679 affects jshelpdesk. Severity is medium (CVSS 4.6). Authorization Bypass Through User-Controlled Key vulnerability in JS Help Desk js-support-ticket allows Accessing Functionality Not Properly Constrained by ACLs.This issue affects JS Help Desk: from n/a through 2.7.7.
How urgent is CVE-2023-23679?
Priority 26/100. No elevated risk signals yet.