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CVE-2023-2904: The External Visitor Manager portal of HID’s SAFE versions 5.8.0 through 5.11.3 are vulnerable to manipulation

37
Routine
HIGH 7.3UPGRADE

CVE-2023-2904 is a high-severity flaw (CVSS 7.3) affecting safe. Below: why it ranks where it does, which versions are affected, what to do, and the exact commands.

The External Visitor Manager portal of HID’s SAFE versions 5.8.0 through 5.11.3 are vulnerable to manipulation within web fields in the application programmable interface (API). An attacker could log in using account credentials available through a request generated by an internal user and then manipulate the visitor-id within the web API to access the personal data of other users. There is no limit on the number of requests that can be made to t

Why this priority

  • High severity

A fixed release or distro patch exists.

Risk facts

CVSS score7.3 (High)
Attack vectorNetwork (remote)
Attack complexityLow
Privileges neededLow
User interactionRequired
EPSS exploit chance0.6% (top 54%)
CISA exploited listNo
WeaknessCWE-471
Published2023-06-07
Last modified2026-06-17
Publisher (CNA): ICS-CERT · Vendor: hidglobal

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Last updated 2026-06-17 · Sources: CVE Program, NVD, CISA KEV, EPSS and vendor advisories · How we score

Am I affected?

Timeline

hidglobal safe UPGRADE
Affected: >= 5.8.0 and <= 5.11.3
Fixed in: newer than 5.11.3
Safe to downgrade to: a release before 5.8.0
1. Check installed version
apt-cache policy safe || rpm -q safe || safe --version
2. UPGRADE to newer than 5.11.3 (Debian / Ubuntu)
sudo apt update && sudo apt install --only-upgrade safe
2. UPGRADE (RHEL / Amazon Linux / Fedora)
sudo dnf upgrade safe
Note
Distros often backport fixes without changing the version number. Confirm with the distro advisory or changelog.
3. If no update is available yet, DOWNGRADE to a release before 5.8.0 (Debian / Ubuntu)
apt-cache madison safe sudo apt install safe=<VERSION_BEFORE_5.8.0> sudo apt-mark hold safe
3. If no update is available yet, DOWNGRADE (RHEL / Amazon Linux / Fedora)
dnf --showduplicates list safe sudo dnf downgrade safe-<VERSION_BEFORE_5.8.0> sudo dnf versionlock add safe
Downgrade risk
Downgrading can break dependent software and may reopen older bugs. Read the distro advisory first and test on a non-production host.
After downgrade
Restart the service, and keep the package held until a fixed release ships.
Verify at the official source NVD · CVE Program · Report a problem with this page
Scores and fixes here are computed automatically from those and other public sources. Confirm with the vendor advisory before changing production systems.

Quick answers

How do I fix CVE-2023-2904?

safe: upgrade to newer than 5.11.3. Exact commands for each OS are on this page.

Is CVE-2023-2904 being exploited?

CVE-2023-2904 is not on the CISA Known Exploited Vulnerabilities list at the time of the last update. Check again, as this can change.

What does CVE-2023-2904 affect?

CVE-2023-2904 affects safe. Severity is high (CVSS 7.3). The External Visitor Manager portal of HID’s SAFE versions 5.8.0 through 5.11.3 are vulnerable to manipulation within web fields in the application programmable interface (API). An attacker could log in using account credentials available t

How urgent is CVE-2023-2904?

Priority 37/100. High severity

Related CVEs

References

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