CVE-2024-13568: The Fluent Support – Helpdesk & Customer Support Ticket System plugin for WordPress is vulnerable to Sensitive

Q: How do I fix CVE-2024-13568?

fluent support: upgrade to 1.8.6. Exact commands for each OS are on this page.

Q: Is CVE-2024-13568 being exploited?

CVE-2024-13568 is not on the CISA Known Exploited Vulnerabilities list at the time of the last update. Check again, as this can change.

Q: What does CVE-2024-13568 affect?

CVE-2024-13568 affects fluent support. Severity is high (CVSS 7.5). The Fluent Support – Helpdesk & Customer Support Ticket System plugin for WordPress is vulnerable to Sensitive Information Exposure in all versions up to, and including, 1.8.5 via the 'fluent-support' directory. This makes it possible for u

Q: How urgent is CVE-2024-13568?

Priority 41/100. High severity; Remotely exploitable, no login, no user action

This month

HIGH 7.5REMOTEUPGRADE

CVE-2024-13568 is a high-severity flaw (CVSS 7.5) affecting fluent support. Below: why it ranks where it does, which versions are affected, what to do, and the exact commands.

The Fluent Support – Helpdesk & Customer Support Ticket System plugin for WordPress is vulnerable to Sensitive Information Exposure in all versions up to, and including, 1.8.5 via the 'fluent-support' directory. This makes it possible for unauthenticated attackers to extract sensitive data stored insecurely in the /wp-content/uploads/fluent-support directory which can contain file attachments included in support tickets.

Why this priority

High severity
Remotely exploitable, no login, no user action

A fixed release or distro patch exists.

Risk facts

CVSS score	7.5 (High)
Attack vector	Network (remote)
Attack complexity	Low
Privileges needed	None
User interaction	None
EPSS exploit chance	0.4% (top 63%)
CISA exploited list	No
Weakness	CWE-200
Published	2025-03-01
Last modified	2026-06-17

Publisher (CNA): Wordfence · Vendor: wpmanageninja

Last updated 2026-06-17 · Sources: CVE Program, NVD, CISA KEV, EPSS and vendor advisories · How we score

Am I affected?

Timeline

2025-03-01 05:15 UTCPublished CVE record published
2026-06-17 07:02 UTCUpdated Record last modified

wpmanageninja fluent support UPGRADE

Affected: < 1.8.6

Fixed in: 1.8.6

Safe to downgrade to: no unaffected older release

1. Check installed version

apt-cache policy fluent-support || rpm -q fluent-support || fluent-support --version

2. UPGRADE to 1.8.6 (Debian / Ubuntu)

sudo apt update && sudo apt install --only-upgrade fluent-support

2. UPGRADE (RHEL / Amazon Linux / Fedora)

sudo dnf upgrade fluent-support

Note

Distros often backport fixes without changing the version number. Confirm with the distro advisory or changelog.

Verify at the official source NVD · CVE Program · Report a problem with this page
Scores and fixes here are computed automatically from those and other public sources. Confirm with the vendor advisory before changing production systems.

Quick answers

How do I fix CVE-2024-13568?

fluent support: upgrade to 1.8.6. Exact commands for each OS are on this page.

Is CVE-2024-13568 being exploited?

CVE-2024-13568 is not on the CISA Known Exploited Vulnerabilities list at the time of the last update. Check again, as this can change.

What does CVE-2024-13568 affect?

CVE-2024-13568 affects fluent support. Severity is high (CVSS 7.5). The Fluent Support – Helpdesk & Customer Support Ticket System plugin for WordPress is vulnerable to Sensitive Information Exposure in all versions up to, and including, 1.8.5 via the 'fluent-support' directory. This makes it possible for u

How urgent is CVE-2024-13568?

Priority 41/100. High severity; Remotely exploitable, no login, no user action

Software pages

WordPress vulnerabilities

Related CVEs

CVE-2024-47304 HIGH 8.5 UPGRADE Improper Neutralization of Special Elements used in an SQL Command ('SQL Injection') vulnerability in Shahjaha
CVE-2024-47302 MEDIUM 5.3 UPGRADE Missing Authorization vulnerability in Shahjahan Jewel Fluent Support fluent-support allows Exploiting Incorre

References

← Back to latest CVEs