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CVE-2024-13601: The Majestic Support – The Leading-Edge Help Desk & Customer Support Plugin plugin for WordPress is vulnerable

22
Routine
MEDIUM 4.3UPGRADE

CVE-2024-13601 is a medium-severity flaw (CVSS 4.3) affecting majestic support. Below: why it ranks where it does, which versions are affected, what to do, and the exact commands.

The Majestic Support – The Leading-Edge Help Desk & Customer Support Plugin plugin for WordPress is vulnerable to Insecure Direct Object Reference in all versions up to, and including, 1.0.5 via the 'exportusereraserequest' function due to missing validation on a user controlled key. This makes it possible for authenticated attackers, with Subscriber-level access and above, to export ticket data for any user.

Why this priority

  • No elevated risk signals yet

A fixed release or distro patch exists.

Risk facts

CVSS score4.3 (Medium)
Attack vectorNetwork (remote)
Attack complexityLow
Privileges neededLow
User interactionNone
EPSS exploit chance0.3% (top 73%)
CISA exploited listNo
WeaknessCWE-639
Published2025-02-12
Last modified2026-06-17
Publisher (CNA): Wordfence · Vendor: majesticsupport

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Last updated 2026-06-17 · Sources: CVE Program, NVD, CISA KEV, EPSS and vendor advisories · How we score

Am I affected?

Timeline

majesticsupport majestic support UPGRADE
Affected: < 1.0.6
Fixed in: 1.0.6
Safe to downgrade to: no unaffected older release
1. Check installed version
apt-cache policy majestic-support || rpm -q majestic-support || majestic-support --version
2. UPGRADE to 1.0.6 (Debian / Ubuntu)
sudo apt update && sudo apt install --only-upgrade majestic-support
2. UPGRADE (RHEL / Amazon Linux / Fedora)
sudo dnf upgrade majestic-support
Note
Distros often backport fixes without changing the version number. Confirm with the distro advisory or changelog.
Verify at the official source NVD · CVE Program · Report a problem with this page
Scores and fixes here are computed automatically from those and other public sources. Confirm with the vendor advisory before changing production systems.

Quick answers

How do I fix CVE-2024-13601?

majestic support: upgrade to 1.0.6. Exact commands for each OS are on this page.

Is CVE-2024-13601 being exploited?

CVE-2024-13601 is not on the CISA Known Exploited Vulnerabilities list at the time of the last update. Check again, as this can change.

What does CVE-2024-13601 affect?

CVE-2024-13601 affects majestic support. Severity is medium (CVSS 4.3). The Majestic Support – The Leading-Edge Help Desk & Customer Support Plugin plugin for WordPress is vulnerable to Insecure Direct Object Reference in all versions up to, and including, 1.0.5 via the 'exportusereraserequest' function due to

How urgent is CVE-2024-13601?

Priority 22/100. No elevated risk signals yet.

Software pages

WordPress vulnerabilities

Related CVEs

References

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