PatchTheCVECVE-2024-13775: The WooCommerce Support Ticket System plugin for WordPress is vulnerable to unauthorized access and loss of da
CVE-2024-13775 is a medium-severity flaw (CVSS 5.4) affecting woocommerce support ticket system. Below: why it ranks where it does, which versions are affected, what to do, and the exact commands.
The WooCommerce Support Ticket System plugin for WordPress is vulnerable to unauthorized access and loss of data due to missing capability checks on the 'ajax_delete_message', 'ajax_get_customers_partial_list', and 'ajax_get_admins_list' functions in all versions up to, and including, 17.8. This makes it possible for authenticated attackers, with Subscriber-level access and above, to delete arbitrary posts, and read names, emails, and capabilitie
Why this priority
- No elevated risk signals yet
A fixed release or distro patch exists.
Risk facts
| CVSS score | 5.4 (Medium) |
| Attack vector | Network (remote) |
| Attack complexity | Low |
| Privileges needed | Low |
| User interaction | None |
| EPSS exploit chance | 0.2% (top 85%) |
| CISA exploited list | No |
| Weakness | CWE-862 |
| Published | 2025-02-01 |
| Last modified | 2026-06-17 |
Last updated 2026-06-17 · Sources: CVE Program, NVD, CISA KEV, EPSS and vendor advisories · How we score
Am I affected?
Timeline
- Published CVE record published
- Updated Record last modified
Scores and fixes here are computed automatically from those and other public sources. Confirm with the vendor advisory before changing production systems.
Quick answers
How do I fix CVE-2024-13775?
woocommerce support ticket system: upgrade to 17.9. Exact commands for each OS are on this page.
Is CVE-2024-13775 being exploited?
CVE-2024-13775 is not on the CISA Known Exploited Vulnerabilities list at the time of the last update. Check again, as this can change.
What does CVE-2024-13775 affect?
CVE-2024-13775 affects woocommerce support ticket system. Severity is medium (CVSS 5.4). The WooCommerce Support Ticket System plugin for WordPress is vulnerable to unauthorized access and loss of data due to missing capability checks on the 'ajax_delete_message', 'ajax_get_customers_partial_list', and 'ajax_get_admins_list' fu
How urgent is CVE-2024-13775?
Priority 23/100. No elevated risk signals yet.
Software pages
WordPress vulnerabilities · WooCommerce vulnerabilities
Related CVEs
- CVE-2024-10627 CRITICAL 9.8 UPGRADE The WooCommerce Support Ticket System plugin for WordPress is vulnerable to arbitrary file uploads due to miss
- CVE-2024-10626 HIGH 8.8 UPGRADE The WooCommerce Support Ticket System plugin for WordPress is vulnerable to arbitrary file deletion due to ins
- CVE-2024-10625 CRITICAL 9.8 UPGRADE The WooCommerce Support Ticket System plugin for WordPress is vulnerable to arbitrary file deletion due to ins