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CVE-2024-21728: An Open Redirect vulnerability was found in osTicky2 below 2.2.8

28
Routine
MEDIUM 6.1UPGRADE

CVE-2024-21728 is a medium-severity flaw (CVSS 6.1) affecting osticky. Below: why it ranks where it does, which versions are affected, what to do, and the exact commands.

An Open Redirect vulnerability was found in osTicky2 below 2.2.8. osTicky (osTicket Bridge) by SmartCalc is a Joomla 3.x extension that provides Joomla fronted integration with osTicket, a popular Support ticket system. The Open Redirect vulnerability allows attackers to control the return parameter in the URL to a base64 malicious URL.

Why this priority

  • No elevated risk signals yet

A fixed release or distro patch exists.

Risk facts

CVSS score6.1 (Medium)
Attack vectorNetwork (remote)
Attack complexityLow
Privileges neededNone
User interactionRequired
EPSS exploit chance0.3% (top 75%)
CISA exploited listNo
WeaknessCWE-601
Published2024-02-15
Last modified2026-06-17
Publisher (CNA): Joomla! Project · Vendor: smartcalc

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Last updated 2026-06-17 · Sources: CVE Program, NVD, CISA KEV, EPSS and vendor advisories · How we score

Am I affected?

Timeline

smartcalc osticky UPGRADE
Affected: < 2.2.8
Fixed in: 2.2.8
Safe to downgrade to: no unaffected older release
1. Check installed version
apt-cache policy osticky || rpm -q osticky || osticky --version
2. UPGRADE to 2.2.8 (Debian / Ubuntu)
sudo apt update && sudo apt install --only-upgrade osticky
2. UPGRADE (RHEL / Amazon Linux / Fedora)
sudo dnf upgrade osticky
Note
Distros often backport fixes without changing the version number. Confirm with the distro advisory or changelog.
Verify at the official source NVD · CVE Program · Report a problem with this page
Scores and fixes here are computed automatically from those and other public sources. Confirm with the vendor advisory before changing production systems.

Quick answers

How do I fix CVE-2024-21728?

osticky: upgrade to 2.2.8. Exact commands for each OS are on this page.

Is CVE-2024-21728 being exploited?

CVE-2024-21728 is not on the CISA Known Exploited Vulnerabilities list at the time of the last update. Check again, as this can change.

What does CVE-2024-21728 affect?

CVE-2024-21728 affects osticky. Severity is medium (CVSS 6.1). An Open Redirect vulnerability was found in osTicky2 below 2.2.8. osTicky (osTicket Bridge) by SmartCalc is a Joomla 3.x extension that provides Joomla fronted integration with osTicket, a popular Support ticket system. The Open Redirect vu

How urgent is CVE-2024-21728?

Priority 28/100. No elevated risk signals yet.

Software pages

Joomla vulnerabilities

References

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