CVE-2024-27314: Zoho ManageEngine ServiceDesk Plus versions below 14730, ServiceDesk Plus MSP below 14720 and SupportCenter Pl

Q: How do I fix CVE-2024-27314?

manageengine servicedesk plus: upgrade to newer than 14.6; manageengine servicedesk plus msp: upgrade to newer than 14.6; manageengine supportcenter plus: upgrade to newer than 14.6. Exact commands for each OS are on this page.

Q: Is CVE-2024-27314 being exploited?

CVE-2024-27314 is not on the CISA Known Exploited Vulnerabilities list at the time of the last update. Check again, as this can change.

Q: What does CVE-2024-27314 affect?

CVE-2024-27314 affects manageengine servicedesk plus, manageengine servicedesk plus msp, manageengine supportcenter plus. Severity is low (CVSS 2.4). Zoho ManageEngine ServiceDesk Plus versions below 14730, ServiceDesk Plus MSP below 14720 and SupportCenter Plus below 14720 are vulnerable to stored XSS in the Custom Actions menu on the request details. This vulnerability can be exploited

Q: How urgent is CVE-2024-27314?

Priority 28/100. No elevated risk signals yet.

Routine

LOW 2.4UPGRADEUPGRADEUPGRADE

CVE-2024-27314 is a low-severity flaw (CVSS 2.4) affecting manageengine servicedesk plus, manageengine servicedesk plus msp, manageengine supportcenter plus. Below: why it ranks where it does, which versions are affected, what to do, and the exact commands.

Zoho ManageEngine ServiceDesk Plus versions below 14730, ServiceDesk Plus MSP below 14720 and SupportCenter Plus below 14720 are vulnerable to stored XSS in the Custom Actions menu on the request details. This vulnerability can be exploited only by the SDAdmin role users.

Why this priority

No elevated risk signals yet

A fixed release or distro patch exists.

Risk facts

CVSS score	2.4 (Low)
Attack vector	Network (remote)
Attack complexity	Low
Privileges needed	High
User interaction	Required
EPSS exploit chance	1.9% (top 20%)
CISA exploited list	No
Weakness	CWE-79
Published	2024-05-27
Last modified	2026-06-17

Publisher (CNA): ManageEngine · Vendor: zohocorp

Last updated 2026-06-17 · Sources: CVE Program, NVD, CISA KEV, EPSS and vendor advisories · How we score

Am I affected?

Timeline

2024-05-27 07:15 UTCPublished CVE record published
2026-06-17 07:19 UTCUpdated Record last modified

zohocorp manageengine servicedesk plus UPGRADE

Affected: <= 14.6 · 14.7 14700 · 14.7 14710 · 14.7 14720

Fixed in: newer than 14.6

Safe to downgrade to: no unaffected older release

1. Check installed version

apt-cache policy manageengine-servicedesk-plus || rpm -q manageengine-servicedesk-plus || manageengine-servicedesk-plus --version

2. UPGRADE to newer than 14.6 (Debian / Ubuntu)

sudo apt update && sudo apt install --only-upgrade manageengine-servicedesk-plus

2. UPGRADE (RHEL / Amazon Linux / Fedora)

sudo dnf upgrade manageengine-servicedesk-plus

Note

Distros often backport fixes without changing the version number. Confirm with the distro advisory or changelog.

zohocorp manageengine servicedesk plus msp UPGRADE

Affected: <= 14.6 · 14.7 14700 · 14.7 14710

Fixed in: newer than 14.6

Safe to downgrade to: no unaffected older release

1. Check installed version

apt-cache policy manageengine-servicedesk-plus-msp || rpm -q manageengine-servicedesk-plus-msp || manageengine-servicedesk-plus-msp --version

2. UPGRADE to newer than 14.6 (Debian / Ubuntu)

sudo apt update && sudo apt install --only-upgrade manageengine-servicedesk-plus-msp

2. UPGRADE (RHEL / Amazon Linux / Fedora)

sudo dnf upgrade manageengine-servicedesk-plus-msp

Note

Distros often backport fixes without changing the version number. Confirm with the distro advisory or changelog.

zohocorp manageengine supportcenter plus UPGRADE

Affected: <= 14.6 · 14.7 14700 · 14.7 14710

Fixed in: newer than 14.6

Safe to downgrade to: no unaffected older release

1. Check installed version

apt-cache policy manageengine-supportcenter-plus || rpm -q manageengine-supportcenter-plus || manageengine-supportcenter-plus --version

2. UPGRADE to newer than 14.6 (Debian / Ubuntu)

sudo apt update && sudo apt install --only-upgrade manageengine-supportcenter-plus

2. UPGRADE (RHEL / Amazon Linux / Fedora)

sudo dnf upgrade manageengine-supportcenter-plus

Note

Distros often backport fixes without changing the version number. Confirm with the distro advisory or changelog.

Verify at the official source NVD · CVE Program · Report a problem with this page
Scores and fixes here are computed automatically from those and other public sources. Confirm with the vendor advisory before changing production systems.

Quick answers

How do I fix CVE-2024-27314?

manageengine servicedesk plus: upgrade to newer than 14.6; manageengine servicedesk plus msp: upgrade to newer than 14.6; manageengine supportcenter plus: upgrade to newer than 14.6. Exact commands for each OS are on this page.

Is CVE-2024-27314 being exploited?

CVE-2024-27314 is not on the CISA Known Exploited Vulnerabilities list at the time of the last update. Check again, as this can change.

What does CVE-2024-27314 affect?

CVE-2024-27314 affects manageengine servicedesk plus, manageengine servicedesk plus msp, manageengine supportcenter plus. Severity is low (CVSS 2.4). Zoho ManageEngine ServiceDesk Plus versions below 14730, ServiceDesk Plus MSP below 14720 and SupportCenter Plus below 14720 are vulnerable to stored XSS in the Custom Actions menu on the request details. This vulnerability can be exploited

How urgent is CVE-2024-27314?

Priority 28/100. No elevated risk signals yet.

Software pages

Zoho ManageEngine vulnerabilities

References

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