CVE-2024-34399: UNSUPPORTED WHEN ASSIGNED An issue was discovered in BMC Remedy Mid Tier 7.6.04

This month

CRITICAL 9.8REMOTEDOWNGRADE

CVE-2024-34399 is a critical-severity flaw (CVSS 9.8) affecting remedy mid-tier. Below: why it ranks where it does, which versions are affected, what to do, and the exact commands.

**UNSUPPORTED WHEN ASSIGNED** An issue was discovered in BMC Remedy Mid Tier 7.6.04. An unauthenticated remote attacker is able to access any user account without using any password. NOTE: This vulnerability only affects products that are no longer supported by the maintainer and the impacted version for this vulnerability is 7.6.04 only.

Why this priority

Critical severity
Remotely exploitable, no login, no user action

No fix is published yet: follow the downgrade or mitigation steps.

Risk facts

CVSS score	9.8 (Critical)
Attack vector	Network (remote)
Attack complexity	Low
Privileges needed	None
User interaction	None
EPSS exploit chance	0.5% (top 56%)
CISA exploited list	No
Weakness	CWE-287
Published	2024-09-18
Last modified	2026-06-17

Publisher (CNA): MITRE · Vendor: bmc

Last updated 2026-06-17 · Sources: CVE Program, NVD, CISA KEV, EPSS and vendor advisories · How we score

Am I affected?

Timeline

2024-09-18 18:15 UTCPublished CVE record published
2026-06-17 07:33 UTCUpdated Record last modified

bmc remedy mid-tier DOWNGRADE

Affected: 7.6.04

Fixed in: no fixed release known

Safe to downgrade to: a release before 7.6.04

1. Check installed version

apt-cache policy remedy-mid-tier || rpm -q remedy-mid-tier || remedy-mid-tier --version

2. No fixed release: DOWNGRADE to a release before 7.6.04 (Debian / Ubuntu)

apt-cache madison remedy-mid-tier sudo apt install remedy-mid-tier=<VERSION_BEFORE_7.6.04> sudo apt-mark hold remedy-mid-tier

2. No fixed release: DOWNGRADE (RHEL / Amazon Linux / Fedora)

dnf --showduplicates list remedy-mid-tier sudo dnf downgrade remedy-mid-tier-<VERSION_BEFORE_7.6.04> sudo dnf versionlock add remedy-mid-tier

Downgrade risk

Downgrading can break dependent software and may reopen older bugs. Read the distro advisory first and test on a non-production host.

After downgrade

Restart the service, and keep the package held until a fixed release ships.

Verify at the official source NVD · CVE Program · Report a problem with this page
Scores and fixes here are computed automatically from those and other public sources. Confirm with the vendor advisory before changing production systems.

Quick answers

How do I fix CVE-2024-34399?

remedy mid-tier: downgrade or apply the listed mitigation. Exact commands for each OS are on this page.

Is CVE-2024-34399 being exploited?

CVE-2024-34399 is not on the CISA Known Exploited Vulnerabilities list at the time of the last update. Check again, as this can change.

What does CVE-2024-34399 affect?

CVE-2024-34399 affects remedy mid-tier. Severity is critical (CVSS 9.8). **UNSUPPORTED WHEN ASSIGNED** An issue was discovered in BMC Remedy Mid Tier 7.6.04. An unauthenticated remote attacker is able to access any user account without using any password. NOTE: This vulnerability only affects products that are n

How urgent is CVE-2024-34399?

Priority 50/100. Critical severity; Remotely exploitable, no login, no user action

Related CVEs

CVE-2024-34398 MEDIUM 4.2 DOWNGRADE An issue was discovered in BMC Remedy Mid Tier 7.6.04

References

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CVE-2024-34399: **UNSUPPORTED WHEN ASSIGNED** An issue was discovered in BMC Remedy Mid Tier 7.6.04