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CVE-2024-48938: Znuny before LTS 6.5.1 through 6.5.10 and 7.0.1 through 7.0.16 allows DoS/ReDos via email

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HIGH 7.5REMOTEUPGRADE

CVE-2024-48938 is a high-severity flaw (CVSS 7.5) affecting znuny. Below: why it ranks where it does, which versions are affected, what to do, and the exact commands.

Znuny before LTS 6.5.1 through 6.5.10 and 7.0.1 through 7.0.16 allows DoS/ReDos via email. Parsing the content of emails where HTML code is copied from Microsoft Word could lead to high CPU usage and block the parsing process.

Why this priority

  • High severity
  • Remotely exploitable, no login, no user action

A fixed release or distro patch exists.

Risk facts

CVSS score7.5 (High)
Attack vectorNetwork (remote)
Attack complexityLow
Privileges neededNone
User interactionNone
EPSS exploit chance0.6% (top 52%)
CISA exploited listNo
WeaknessCWE-1333
Published2024-10-11
Last modified2026-06-17
Publisher (CNA): MITRE · Vendor: znuny

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Last updated 2026-06-17 · Sources: CVE Program, NVD, CISA KEV, EPSS and vendor advisories · How we score

Am I affected?

Timeline

znuny znuny UPGRADE
Affected: >= 6.0.0 and < 6.1.0 · >= 6.5.1 and <= 6.5.10 · >= 7.0.1 and <= 7.0.16
Fixed in: 6.1.0
Safe to downgrade to: a release before 6.0.0
1. Check installed version
apt-cache policy znuny || rpm -q znuny || znuny --version
2. UPGRADE to 6.1.0 (Debian / Ubuntu)
sudo apt update && sudo apt install --only-upgrade znuny
2. UPGRADE (RHEL / Amazon Linux / Fedora)
sudo dnf upgrade znuny
Note
Distros often backport fixes without changing the version number. Confirm with the distro advisory or changelog.
3. If no update is available yet, DOWNGRADE to a release before 6.0.0 (Debian / Ubuntu)
apt-cache madison znuny sudo apt install znuny=<VERSION_BEFORE_6.0.0> sudo apt-mark hold znuny
3. If no update is available yet, DOWNGRADE (RHEL / Amazon Linux / Fedora)
dnf --showduplicates list znuny sudo dnf downgrade znuny-<VERSION_BEFORE_6.0.0> sudo dnf versionlock add znuny
Downgrade risk
Downgrading can break dependent software and may reopen older bugs. Read the distro advisory first and test on a non-production host.
After downgrade
Restart the service, and keep the package held until a fixed release ships.
Verify at the official source NVD · CVE Program · Report a problem with this page
Scores and fixes here are computed automatically from those and other public sources. Confirm with the vendor advisory before changing production systems.

Quick answers

How do I fix CVE-2024-48938?

znuny: upgrade to 6.1.0. Exact commands for each OS are on this page.

Is CVE-2024-48938 being exploited?

CVE-2024-48938 is not on the CISA Known Exploited Vulnerabilities list at the time of the last update. Check again, as this can change.

What does CVE-2024-48938 affect?

CVE-2024-48938 affects znuny. Severity is high (CVSS 7.5). Znuny before LTS 6.5.1 through 6.5.10 and 7.0.1 through 7.0.16 allows DoS/ReDos via email. Parsing the content of emails where HTML code is copied from Microsoft Word could lead to high CPU usage and block the parsing process.

How urgent is CVE-2024-48938?

Priority 43/100. High severity; Remotely exploitable, no login, no user action

Related CVEs

References

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