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CVE-2024-8632: The KB Support – WordPress Help Desk and Knowledge Base plugin for WordPress is vulnerable to unauthorized acc

33
Routine
MEDIUM 6.5REMOTEUPGRADE

CVE-2024-8632 is a medium-severity flaw (CVSS 6.5) affecting kb support. Below: why it ranks where it does, which versions are affected, what to do, and the exact commands.

The KB Support – WordPress Help Desk and Knowledge Base plugin for WordPress is vulnerable to unauthorized access and modification of data due to a missing capability check on the 'kbs_ajax_load_front_end_replies' and 'kbs_ajax_mark_reply_as_read' functions in all versions up to, and including, 1.6.6. This makes it possible for unauthenticated attackers to read replies of any ticket, and mark any reply as read.

Why this priority

  • Remotely exploitable, no login, no user action

A fixed release or distro patch exists.

Risk facts

CVSS score6.5 (Medium)
Attack vectorNetwork (remote)
Attack complexityLow
Privileges neededNone
User interactionNone
EPSS exploit chance0.3% (top 79%)
CISA exploited listNo
WeaknessCWE-862
Published2024-10-01
Last modified2026-06-17
Publisher (CNA): Wordfence · Vendor: logon

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Last updated 2026-06-17 · Sources: CVE Program, NVD, CISA KEV, EPSS and vendor advisories · How we score

Am I affected?

Timeline

logon kb support UPGRADE
Affected: < 1.6.7
Fixed in: 1.6.7
Safe to downgrade to: no unaffected older release
1. Check installed version
apt-cache policy kb-support || rpm -q kb-support || kb-support --version
2. UPGRADE to 1.6.7 (Debian / Ubuntu)
sudo apt update && sudo apt install --only-upgrade kb-support
2. UPGRADE (RHEL / Amazon Linux / Fedora)
sudo dnf upgrade kb-support
Note
Distros often backport fixes without changing the version number. Confirm with the distro advisory or changelog.
Verify at the official source NVD · CVE Program · Report a problem with this page
Scores and fixes here are computed automatically from those and other public sources. Confirm with the vendor advisory before changing production systems.

Quick answers

How do I fix CVE-2024-8632?

kb support: upgrade to 1.6.7. Exact commands for each OS are on this page.

Is CVE-2024-8632 being exploited?

CVE-2024-8632 is not on the CISA Known Exploited Vulnerabilities list at the time of the last update. Check again, as this can change.

What does CVE-2024-8632 affect?

CVE-2024-8632 affects kb support. Severity is medium (CVSS 6.5). The KB Support – WordPress Help Desk and Knowledge Base plugin for WordPress is vulnerable to unauthorized access and modification of data due to a missing capability check on the 'kbs_ajax_load_front_end_replies' and 'kbs_ajax_mark_reply_a

How urgent is CVE-2024-8632?

Priority 33/100. Remotely exploitable, no login, no user action

Software pages

WordPress vulnerabilities

Related CVEs

References

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