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CVE-2025-10869: Stored Cross-site Scripting (XSS) in Oct8ne Chatbot v2.3

25
Routine
MEDIUM 6.1DOWNGRADE

CVE-2025-10869 is a medium-severity flaw (CVSS 6.1) affecting chatbot. Below: why it ranks where it does, which versions are affected, what to do, and the exact commands.

Stored Cross-site Scripting (XSS) in Oct8ne Chatbot v2.3. This vulnerability allows an attacker to execute JavaScript code in the victim's browser by injecting a malicious payload through the creation of a transcript that is sent by email. This vulnerability can be exploited to steal sensitive user data, such as session cookies, or to perform actions on behalf of the user, through /Data/SaveInteractions.

Why this priority

  • No elevated risk signals yet

No fix is published yet: follow the downgrade or mitigation steps.

Risk facts

CVSS score6.1 (Medium)
Attack vectorNetwork (remote)
Attack complexityLow
Privileges neededNone
User interactionRequired
EPSS exploit chance0.2% (top 85%)
CISA exploited listNo
WeaknessCWE-79
Published2025-10-15
Last modified2026-10-08
Publisher (CNA): Spanish National Cybersecurity Institute, S.A. (INCIBE) · Vendor: oct8ne

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Last updated 2026-10-08 · Sources: CVE Program, NVD, CISA KEV, EPSS and vendor advisories · How we score

Am I affected?

Timeline

oct8ne chatbot DOWNGRADE
Affected: 2.3
Fixed in: no fixed release known
Safe to downgrade to: a release before 2.3
1. Check installed version
apt-cache policy chatbot || rpm -q chatbot || chatbot --version
2. No fixed release: DOWNGRADE to a release before 2.3 (Debian / Ubuntu)
apt-cache madison chatbot sudo apt install chatbot=<VERSION_BEFORE_2.3> sudo apt-mark hold chatbot
2. No fixed release: DOWNGRADE (RHEL / Amazon Linux / Fedora)
dnf --showduplicates list chatbot sudo dnf downgrade chatbot-<VERSION_BEFORE_2.3> sudo dnf versionlock add chatbot
Downgrade risk
Downgrading can break dependent software and may reopen older bugs. Read the distro advisory first and test on a non-production host.
After downgrade
Restart the service, and keep the package held until a fixed release ships.
Verify at the official source NVD · CVE Program · Report a problem with this page
Scores and fixes here are computed automatically from those and other public sources. Confirm with the vendor advisory before changing production systems.

Quick answers

How do I fix CVE-2025-10869?

chatbot: downgrade or apply the listed mitigation. Exact commands for each OS are on this page.

Is CVE-2025-10869 being exploited?

CVE-2025-10869 is not on the CISA Known Exploited Vulnerabilities list at the time of the last update. Check again, as this can change.

What does CVE-2025-10869 affect?

CVE-2025-10869 affects chatbot. Severity is medium (CVSS 6.1). Stored Cross-site Scripting (XSS) in Oct8ne Chatbot v2.3. This vulnerability allows an attacker to execute JavaScript code in the victim's browser by injecting a malicious payload through the creation of a transcript that is sent by email.

How urgent is CVE-2025-10869?

Priority 25/100. No elevated risk signals yet.

References

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