CVE-2025-20114: A vulnerability in the API of Cisco Unified Intelligence Center could allow an authenticated, remote attacker

Routine

MEDIUM 4.3MITIGATEMITIGATE

CVE-2025-20114 is a medium-severity flaw (CVSS 4.3) affecting unified intelligence center, unified contact center express. Below: why it ranks where it does, which versions are affected, what to do, and the exact commands.

A vulnerability in the API of Cisco Unified Intelligence Center could allow an authenticated, remote attacker to perform a horizontal privilege escalation attack on an affected system. This vulnerability is due to insufficient validation of user-supplied parameters in API requests. An attacker could exploit this vulnerability by submitting crafted API requests to an affected system to execute an insecure direct object reference attack. A succe

Why this priority

No elevated risk signals yet

No fix is published yet: follow the downgrade or mitigation steps.

Risk facts

CVSS score	4.3 (Medium)
Attack vector	Network (remote)
Attack complexity	Low
Privileges needed	Low
User interaction	None
EPSS exploit chance	0.4% (top 71%)
CISA exploited list	No
Weakness	CWE-639
Published	2025-05-21
Last modified	2026-06-17

Publisher (CNA): Cisco Systems, Inc. · Vendor: cisco

Last updated 2026-06-17 · Sources: CVE Program, NVD, CISA KEV, EPSS and vendor advisories · How we score

Am I affected?

Timeline

2025-05-21 17:15 UTCPublished CVE record published
2026-06-17 08:40 UTCUpdated Record last modified

cisco unified intelligence center MITIGATE

Affected: 10.5\(1\) · 11.0\(1\) · 11.0\(2\) · 11.0\(3\) · 11.5\(1\) · 11.6\(1\) · 12.0\(1\) · 12.5\(1\)

Fixed in: no fixed release known

Safe to downgrade to: no unaffected older release

1. Check installed version

apt-cache policy unified-intelligence-center || rpm -q unified-intelligence-center || unified-intelligence-center --version

No fixed or unaffected release known

Apply the vendor mitigation from the advisory, disable the affected feature, or restrict network access.

cisco unified contact center express MITIGATE

Affected: 8.5\(1\) · 9.0\(2\)su3es04 · 10.0\(1\)su1 · 10.0\(1\)su1es04 · 10.5\(1\) · 10.5\(1\)su1 · 10.5\(1\)su1es10 · 10.6\(1\)

Fixed in: no fixed release known

Safe to downgrade to: no unaffected older release

1. Check installed version

apt-cache policy unified-contact-center-express || rpm -q unified-contact-center-express || unified-contact-center-express --version

No fixed or unaffected release known

Apply the vendor mitigation from the advisory, disable the affected feature, or restrict network access.

Verify at the official source NVD · CVE Program · Report a problem with this page
Scores and fixes here are computed automatically from those and other public sources. Confirm with the vendor advisory before changing production systems.

Quick answers

How do I fix CVE-2025-20114?

unified intelligence center: mitigate or apply the listed mitigation; unified contact center express: mitigate or apply the listed mitigation. Exact commands for each OS are on this page.

Is CVE-2025-20114 being exploited?

CVE-2025-20114 is not on the CISA Known Exploited Vulnerabilities list at the time of the last update. Check again, as this can change.

What does CVE-2025-20114 affect?

CVE-2025-20114 affects unified intelligence center, unified contact center express. Severity is medium (CVSS 4.3). A vulnerability in the API of Cisco Unified Intelligence Center could allow an authenticated, remote attacker to perform a horizontal privilege escalation attack on an affected system. This vulnerability is due to insufficient validation

How urgent is CVE-2025-20114?

Priority 22/100. No elevated risk signals yet.

Software pages

Cisco vulnerabilities

Related CVEs

CVE-2025-20288 MEDIUM 5.8 MITIGATE MITIGATE A vulnerability in the web-based management interface of Cisco Unified Intelligence Center could allow an unau
CVE-2025-20274 MEDIUM 6.3 MITIGATE MITIGATE A vulnerability in the web-based management interface of Cisco Unified Intelligence Center could allow an auth
CVE-2025-20113 HIGH 7.1 MITIGATE MITIGATE A vulnerability in Cisco Unified Intelligence Center could allow an authenticated, remote attacker to elevate

References

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