PatchTheCVECVE-2025-20242: A vulnerability in the Cloud Connect component of Cisco Unified Contact Center Enterprise (CCE) could allow an
CVE-2025-20242 is a medium-severity flaw (CVSS 6.5) affecting unified contact center enterprise. Below: why it ranks where it does, which versions are affected, what to do, and the exact commands.
A vulnerability in the Cloud Connect component of Cisco Unified Contact Center Enterprise (CCE) could allow an unauthenticated, remote attacker to read and modify data on an affected device. This vulnerability is due to a lack of proper authentication controls. An attacker could exploit this vulnerability by sending crafted TCP data to a specific port on an affected device. A successful exploit could allow the attacker to read or modify data o
Why this priority
- EPSS top 7%: very likely to be exploited
- Remotely exploitable, no login, no user action
No fix is published yet: follow the downgrade or mitigation steps.
Risk facts
| CVSS score | 6.5 (Medium) |
| Attack vector | Network (remote) |
| Attack complexity | Low |
| Privileges needed | None |
| User interaction | None |
| EPSS exploit chance | 5.9% (top 7%) |
| CISA exploited list | No |
| Weakness | CWE-284 |
| Published | 2025-05-21 |
| Last modified | 2026-06-17 |
Last updated 2026-06-17 · Sources: CVE Program, NVD, CISA KEV, EPSS and vendor advisories · How we score
Am I affected?
Timeline
- Published CVE record published
- Updated Record last modified
Scores and fixes here are computed automatically from those and other public sources. Confirm with the vendor advisory before changing production systems.
Quick answers
How do I fix CVE-2025-20242?
unified contact center enterprise: mitigate or apply the listed mitigation. Exact commands for each OS are on this page.
Is CVE-2025-20242 being exploited?
CVE-2025-20242 is not on the CISA Known Exploited Vulnerabilities list at the time of the last update. Check again, as this can change.
What does CVE-2025-20242 affect?
CVE-2025-20242 affects unified contact center enterprise. Severity is medium (CVSS 6.5). A vulnerability in the Cloud Connect component of Cisco Unified Contact Center Enterprise (CCE) could allow an unauthenticated, remote attacker to read and modify data on an affected device. This vulnerability is due to a lack of proper
How urgent is CVE-2025-20242?
Priority 51/100. EPSS top 7%: very likely to be exploited; Remotely exploitable, no login, no user action