CVE-2025-24021: iTop is an web based IT Service Management tool

Routine

MEDIUM 5.0UPGRADE

CVE-2025-24021 is a medium-severity flaw (CVSS 5.0) affecting itop. Below: why it ranks where it does, which versions are affected, what to do, and the exact commands.

iTop is an web based IT Service Management tool. Prior to versions 2.7.12, 3.1.3, and 3.2.1, anyone with an account having portal access can set value to object fields when they're not supposed to. Versions 2.7.12, 3.1.3, and 3.2.1 contain a fix for the issue.

Why this priority

No elevated risk signals yet

A fixed release or distro patch exists.

Risk facts

CVSS score	5.0 (Medium)
Attack vector	Network (remote)
Attack complexity	Low
Privileges needed	Low
User interaction	None
EPSS exploit chance	0.3% (top 81%)
CISA exploited list	No
Weakness	CWE-862
Published	2025-05-14
Last modified	2026-06-17

Publisher (CNA): GitHub, Inc. · Vendor: combodo

Last updated 2026-06-17 · Sources: CVE Program, NVD, CISA KEV, EPSS and vendor advisories · How we score

Am I affected?

Timeline

2025-05-14 15:15 UTCPublished CVE record published
2026-06-17 08:57 UTCUpdated Record last modified

combodo itop UPGRADE

Affected: < 2.7.12 · >= 3.0.0 and < 3.1.3 · >= 3.2.0 and < 3.2.1

Fixed in: 2.7.12, 3.1.3, 3.2.1

Safe to downgrade to: a release before 3.0.0

1. Check installed version

apt-cache policy itop || rpm -q itop || itop --version

2. UPGRADE to 2.7.12 (Debian / Ubuntu)

sudo apt update && sudo apt install --only-upgrade itop

2. UPGRADE (RHEL / Amazon Linux / Fedora)

sudo dnf upgrade itop

Note

Distros often backport fixes without changing the version number. Confirm with the distro advisory or changelog.

3. If no update is available yet, DOWNGRADE to a release before 3.0.0 (Debian / Ubuntu)

apt-cache madison itop sudo apt install itop=<VERSION_BEFORE_3.0.0> sudo apt-mark hold itop

3. If no update is available yet, DOWNGRADE (RHEL / Amazon Linux / Fedora)

dnf --showduplicates list itop sudo dnf downgrade itop-<VERSION_BEFORE_3.0.0> sudo dnf versionlock add itop

Downgrade risk

Downgrading can break dependent software and may reopen older bugs. Read the distro advisory first and test on a non-production host.

After downgrade

Restart the service, and keep the package held until a fixed release ships.

Verify at the official source NVD · CVE Program · Report a problem with this page
Scores and fixes here are computed automatically from those and other public sources. Confirm with the vendor advisory before changing production systems.

Quick answers

How do I fix CVE-2025-24021?

itop: upgrade to 2.7.12, 3.1.3, 3.2.1. Exact commands for each OS are on this page.

Is CVE-2025-24021 being exploited?

CVE-2025-24021 is not on the CISA Known Exploited Vulnerabilities list at the time of the last update. Check again, as this can change.

What does CVE-2025-24021 affect?

CVE-2025-24021 affects itop. Severity is medium (CVSS 5.0). iTop is an web based IT Service Management tool. Prior to versions 2.7.12, 3.1.3, and 3.2.1, anyone with an account having portal access can set value to object fields when they're not supposed to. Versions 2.7.12, 3.1.3, and 3.2.1 contain

How urgent is CVE-2025-24021?

Priority 22/100. No elevated risk signals yet.

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References

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