PatchTheCVECVE-2026-104739: The JS Help Desk – AI-Powered Support & Ticketing System plugin for WordPress is vulnerable to arbitrary file
CVE-2026-104739 is a medium-severity flaw (CVSS 4.9) affecting affected software. Below: why it ranks where it does, which versions are affected, what to do, and the exact commands.
The JS Help Desk – AI-Powered Support & Ticketing System plugin for WordPress is vulnerable to arbitrary file deletion due to insufficient file path validation in the setSupportCustomImage function in all versions up to, and including, 5.0.1. This makes it possible for authenticated attackers, with administrator-level access and above, to delete arbitrary files on the server, which can easily lead to remote code execution when the right file is d
Why this priority
- No elevated risk signals yet
No fix is published yet: follow the downgrade or mitigation steps.
Risk facts
| CVSS score | 4.9 (Medium) |
| Attack vector | Network (remote) |
| Attack complexity | Low |
| Privileges needed | High |
| User interaction | None |
| EPSS exploit chance | n/a |
| CISA exploited list | No |
| Weakness | CWE-22 |
| Published | 2026-10-30 |
| Last modified | 2026-10-30 |
Last updated 2026-10-30 · Sources: CVE Program, NVD, CISA KEV, EPSS and vendor advisories · How we score
Timeline
- Published CVE record published
- Updated Record last modified
Advisories and coverage
Research and news
- VulDB Recent Entries: CVE-2026-104739 | rabilal JS Help Desk Plugin up to 5.0.1 on WordPress File Path Validation setSupportCustomImage support_custom_img path tr 2026-10-30
Scores and fixes here are computed automatically from those and other public sources. Confirm with the vendor advisory before changing production systems.
Quick answers
How do I fix CVE-2026-104739?
No fixed release is listed yet. Watch the vendor advisory and apply any mitigation shown on this page.
Is CVE-2026-104739 being exploited?
CVE-2026-104739 is not on the CISA Known Exploited Vulnerabilities list at the time of the last update. Check again, as this can change.
What does CVE-2026-104739 affect?
CVE-2026-104739 affects affected software. Severity is medium (CVSS 4.9). The JS Help Desk – AI-Powered Support & Ticketing System plugin for WordPress is vulnerable to arbitrary file deletion due to insufficient file path validation in the setSupportCustomImage function in all versions up to, and including, 5.0.
How urgent is CVE-2026-104739?
Priority 17/100. No elevated risk signals yet.