CVE-2026-114630: The ELEX WordPress HelpDesk & Customer Ticketing System plugin for WordPress is vulnerable to arbitrary file d

Q: How do I fix CVE-2026-114630?

elex wordpress helpdesk customer ticketing system: upgrade to newer than 3.3.8. Exact commands for each OS are on this page.

Q: Is CVE-2026-114630 being exploited?

CVE-2026-114630 is not on the CISA Known Exploited Vulnerabilities list at the time of the last update. Check again, as this can change.

Q: What does CVE-2026-114630 affect?

CVE-2026-114630 affects elex wordpress helpdesk customer ticketing system. Severity is critical (CVSS 9.1). The ELEX WordPress HelpDesk & Customer Ticketing System plugin for WordPress is vulnerable to arbitrary file deletion due to insufficient file path validation in the factory_reset function in all versions up to, and including, 3.3.8 This ma

Q: How urgent is CVE-2026-114630?

Priority 32/100. Critical severity

This month

CRITICAL 9.1UPGRADE

CVE-2026-114630 is a critical-severity flaw (CVSS 9.1) affecting elex wordpress helpdesk customer ticketing system. Below: why it ranks where it does, which versions are affected, what to do, and the exact commands.

The ELEX WordPress HelpDesk & Customer Ticketing System plugin for WordPress is vulnerable to arbitrary file deletion due to insufficient file path validation in the factory_reset function in all versions up to, and including, 3.3.8 This makes it possible for unauthenticated attackers to delete arbitrary files on the server, which can easily lead to remote code execution when the right file is deleted (such as wp-config.php). This vulnerability i

Why this priority

Critical severity

A fixed release or distro patch exists.

Risk facts

CVSS score	9.1 (Critical)
EPSS exploit chance	n/a
CISA exploited list	No
Weakness	CWE-22
Published	2026-11-06
Last modified	2026-11-06

Publisher (CNA): Wordfence · Vendor: elextensions · Source: CVE Program record (NVD analysis pending)

Last updated 2026-11-06 · Sources: CVE Program, NVD, CISA KEV, EPSS and vendor advisories · How we score

Am I affected?

Timeline

2026-11-06 11:17 UTCPublished CVE record published
2026-11-06 11:17 UTCUpdated Record last modified

elextensions elex wordpress helpdesk customer ticketing system UPGRADE

Affected: <= 3.3.8

Fixed in: newer than 3.3.8

Safe to downgrade to: no unaffected older release

1. Check installed version

apt-cache policy elex-wordpress-helpdesk-customer-ticketing-system || rpm -q elex-wordpress-helpdesk-customer-ticketing-system || elex-wordpress-helpdesk-customer-ticketing-system --version

2. UPGRADE to newer than 3.3.8 (Debian / Ubuntu)

sudo apt update && sudo apt install --only-upgrade elex-wordpress-helpdesk-customer-ticketing-system

2. UPGRADE (RHEL / Amazon Linux / Fedora)

sudo dnf upgrade elex-wordpress-helpdesk-customer-ticketing-system

Note

Distros often backport fixes without changing the version number. Confirm with the distro advisory or changelog.

Verify at the official source NVD · CVE Program · Report a problem with this page
Scores and fixes here are computed automatically from those and other public sources. Confirm with the vendor advisory before changing production systems.

Quick answers

How do I fix CVE-2026-114630?

elex wordpress helpdesk customer ticketing system: upgrade to newer than 3.3.8. Exact commands for each OS are on this page.

Is CVE-2026-114630 being exploited?

CVE-2026-114630 is not on the CISA Known Exploited Vulnerabilities list at the time of the last update. Check again, as this can change.

What does CVE-2026-114630 affect?

CVE-2026-114630 affects elex wordpress helpdesk customer ticketing system. Severity is critical (CVSS 9.1). The ELEX WordPress HelpDesk & Customer Ticketing System plugin for WordPress is vulnerable to arbitrary file deletion due to insufficient file path validation in the factory_reset function in all versions up to, and including, 3.3.8 This ma

How urgent is CVE-2026-114630?

Priority 32/100. Critical severity

Software pages

WordPress vulnerabilities · PHP vulnerabilities

References

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