CVE-2026-124025: Faveo Helpdesk through 2.0.3 contains a broken access control vulnerability in TicketController::ticket_print

Q: How do I fix CVE-2026-124025?

faveo-helpdesk: upgrade to newer than 2.0.3. Exact commands for each OS are on this page.

Q: Is CVE-2026-124025 being exploited?

CVE-2026-124025 is not on the CISA Known Exploited Vulnerabilities list at the time of the last update. Check again, as this can change.

Q: What does CVE-2026-124025 affect?

CVE-2026-124025 affects faveo-helpdesk. Severity is medium (CVSS 4.3). Faveo Helpdesk through 2.0.3 contains a broken access control vulnerability in TicketController::ticket_print and the pdfThread endpoint that fails to verify ticket department or assignment. Authenticated agents can request arbitrary ticket

Q: How urgent is CVE-2026-124025?

Priority 15/100. No elevated risk signals yet.

Routine

MEDIUM 4.3UPGRADE

CVE-2026-124025 is a medium-severity flaw (CVSS 4.3) affecting faveo-helpdesk. Below: why it ranks where it does, which versions are affected, what to do, and the exact commands.

Faveo Helpdesk through 2.0.3 contains a broken access control vulnerability in TicketController::ticket_print and the pdfThread endpoint that fails to verify ticket department or assignment. Authenticated agents can request arbitrary ticket ids via GET /ticket/print/{id} to render PDFs of other departments' tickets, including full conversation threads.

Why this priority

No elevated risk signals yet

A fixed release or distro patch exists.

Risk facts

CVSS score	4.3 (Medium)
EPSS exploit chance	n/a
CISA exploited list	No
Weakness	CWE-639
Published	2026-11-06
Last modified	2026-11-06

Publisher (CNA): VulnCheck · Vendor: faveosuite · Source: CVE Program record (NVD analysis pending)

Last updated 2026-11-06 · Sources: CVE Program, NVD, CISA KEV, EPSS and vendor advisories · How we score

Am I affected?

Timeline

2026-11-06 19:14 UTCPublished CVE record published
2026-11-06 19:14 UTCUpdated Record last modified

faveosuite faveo-helpdesk UPGRADE

Affected: <= 2.0.3

Fixed in: newer than 2.0.3

Safe to downgrade to: no unaffected older release

1. Check installed version

apt-cache policy faveo-helpdesk || rpm -q faveo-helpdesk || faveo-helpdesk --version

2. UPGRADE to newer than 2.0.3 (Debian / Ubuntu)

sudo apt update && sudo apt install --only-upgrade faveo-helpdesk

2. UPGRADE (RHEL / Amazon Linux / Fedora)

sudo dnf upgrade faveo-helpdesk

Note

Distros often backport fixes without changing the version number. Confirm with the distro advisory or changelog.

Verify at the official source NVD · CVE Program · Report a problem with this page
Scores and fixes here are computed automatically from those and other public sources. Confirm with the vendor advisory before changing production systems.

Quick answers

How do I fix CVE-2026-124025?

faveo-helpdesk: upgrade to newer than 2.0.3. Exact commands for each OS are on this page.

Is CVE-2026-124025 being exploited?

CVE-2026-124025 is not on the CISA Known Exploited Vulnerabilities list at the time of the last update. Check again, as this can change.

What does CVE-2026-124025 affect?

CVE-2026-124025 affects faveo-helpdesk. Severity is medium (CVSS 4.3). Faveo Helpdesk through 2.0.3 contains a broken access control vulnerability in TicketController::ticket_print and the pdfThread endpoint that fails to verify ticket department or assignment. Authenticated agents can request arbitrary ticket

How urgent is CVE-2026-124025?

Priority 15/100. No elevated risk signals yet.

References

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