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CVE-2026-26895: User enumeration vulnerability in /pwreset.php in osTicket v1.18.2 allows remote attackers to enumerate valid

36
This week
MEDIUM 5.3REMOTEUPGRADE

CVE-2026-26895 is a medium-severity flaw (CVSS 5.3) affecting osticket. Below: why it ranks where it does, which versions are affected, what to do, and the exact commands.

User enumeration vulnerability in /pwreset.php in osTicket v1.18.2 allows remote attackers to enumerate valid usernames registered in the platform.

Why this priority

  • Public exploit reference
  • Remotely exploitable, no login, no user action

A fixed release or distro patch exists.

Risk facts

CVSS score5.3 (Medium)
Attack vectorNetwork (remote)
Attack complexityLow
Privileges neededNone
User interactionNone
EPSS exploit chance0.3% (top 72%)
CISA exploited listNo
WeaknessCWE-203
Published2026-04-02
Last modified2026-07-24
Publisher (CNA): MITRE · Vendor: enhancesoft

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Last updated 2026-07-24 · Sources: CVE Program, NVD, CISA KEV, EPSS and vendor advisories · How we score

Am I affected?

Timeline

enhancesoft osticket UPGRADE
Affected: < 1.18.3
Fixed in: 1.18.3
Safe to downgrade to: no unaffected older release
1. Check installed version
apt-cache policy osticket || rpm -q osticket || osticket --version
2. UPGRADE to 1.18.3 (Debian / Ubuntu)
sudo apt update && sudo apt install --only-upgrade osticket
2. UPGRADE (RHEL / Amazon Linux / Fedora)
sudo dnf upgrade osticket
Note
Distros often backport fixes without changing the version number. Confirm with the distro advisory or changelog.
Verify at the official source NVD · CVE Program · Report a problem with this page
Scores and fixes here are computed automatically from those and other public sources. Confirm with the vendor advisory before changing production systems.

Quick answers

How do I fix CVE-2026-26895?

osticket: upgrade to 1.18.3. Exact commands for each OS are on this page.

Is CVE-2026-26895 being exploited?

CVE-2026-26895 is not on the CISA Known Exploited Vulnerabilities list at the time of the last update. Check again, as this can change.

What does CVE-2026-26895 affect?

CVE-2026-26895 affects osticket. Severity is medium (CVSS 5.3). User enumeration vulnerability in /pwreset.php in osTicket v1.18.2 allows remote attackers to enumerate valid usernames registered in the platform.

How urgent is CVE-2026-26895?

Priority 36/100. Public exploit reference; Remotely exploitable, no login, no user action

Software pages

PHP vulnerabilities

References

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