PatchTheCEVCVE-2026-28323: SolarWinds Web Help Desk is found to be affected by a SAML authentication bypass vulnerability
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CRITICAL 9.8REMOTEUPGRADE
CVE-2026-28323 is a critical-severity flaw (CVSS 9.8) affecting web help desk. Below: why it ranks where it does, which versions are affected, what to do, and the exact commands.
SolarWinds Web Help Desk is found to be affected by a SAML authentication bypass vulnerability. This requires the SAML 2.0 authentication method to be enabled.
Why this priority
- Critical severity
- CISA SSVC: automatable with total technical impact
- Remotely exploitable, no login, no user action
A fixed release or distro patch exists.
Risk facts
| CVSS score | 9.8 (Critical) |
| Attack vector | Network (remote) |
| Attack complexity | Low |
| Privileges needed | None |
| User interaction | None |
| EPSS exploit chance | 1.0% (top 37%) |
| CISA exploited list | No |
| Weakness | CWE-287 |
| Published | 2026-07-30 |
| Last modified | 2026-10-23 |
Publisher (CNA): SolarWinds · Vendor: solarwinds
Am I affected?
Timeline
- Published CVE record published
- Updated Record last modified
solarwinds web help desk UPGRADE
Affected: < 2026.2.1
Fixed in: 2026.2.1
Safe to downgrade to: no unaffected older release
1. Check installed version
apt-cache policy web-help-desk || rpm -q web-help-desk || web-help-desk --version
2. UPGRADE to 2026.2.1 (Debian / Ubuntu)
sudo apt update && sudo apt install --only-upgrade web-help-desk
2. UPGRADE (RHEL / Amazon Linux / Fedora)
sudo dnf upgrade web-help-desk
Note
Distros often backport fixes without changing the version number. Confirm with the distro advisory or changelog.
Exact fixes by distribution
Fedora 46 · pspp · FIXED · 2.1.3-2.fc46 · FEDORA-2026-0d6444911b · source
sudo dnf upgrade --advisory=FEDORA-2026-0d6444911b
Fedora ELN · barman · FIXED · 3.20.1-3.eln159 · FEDORA-2026-45ecf042c2 · source
sudo dnf upgrade --advisory=FEDORA-2026-45ecf042c2
Verify at the official source NVD · CVE Program · Report a problem with this page
Scores and fixes here are computed automatically from those and other public sources. Confirm with the vendor advisory before changing production systems.
Scores and fixes here are computed automatically from those and other public sources. Confirm with the vendor advisory before changing production systems.