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CVE-2026-34723: Zammad is a web based open source helpdesk/customer support system

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HIGH 7.5REMOTEUPGRADE

CVE-2026-34723 is a high-severity flaw (CVSS 7.5) affecting zammad. Below: why it ranks where it does, which versions are affected, what to do, and the exact commands.

Zammad is a web based open source helpdesk/customer support system. Prior to 7.0.1 and 6.5.4, unauthenticated remote attackers were able to access the getting started endpoint to get access to sensitive internal entity data, even after the system setup was completed. This vulnerability is fixed in 7.0.1 and 6.5.4.

Why this priority

  • High severity
  • Remotely exploitable, no login, no user action

A fixed release or distro patch exists.

Risk facts

CVSS score7.5 (High)
Attack vectorNetwork (remote)
Attack complexityLow
Privileges neededNone
User interactionNone
EPSS exploit chance0.4% (top 62%)
CISA exploited listNo
WeaknessCWE-284
Published2026-04-08
Last modified2026-07-24
Publisher (CNA): GitHub, Inc. · Vendor: zammad

Share: LinkedIn · X · Reddit

Last updated 2026-07-24 · Sources: CVE Program, NVD, CISA KEV, EPSS and vendor advisories · How we score

Am I affected?

Timeline

zammad zammad UPGRADE
Affected: < 6.5.4 · 7.0.0
Fixed in: 6.5.4
Safe to downgrade to: no unaffected older release
1. Check installed version
apt-cache policy zammad || rpm -q zammad || zammad --version
2. UPGRADE to 6.5.4 (Debian / Ubuntu)
sudo apt update && sudo apt install --only-upgrade zammad
2. UPGRADE (RHEL / Amazon Linux / Fedora)
sudo dnf upgrade zammad
Note
Distros often backport fixes without changing the version number. Confirm with the distro advisory or changelog.
Verify at the official source NVD · CVE Program · Report a problem with this page
Scores and fixes here are computed automatically from those and other public sources. Confirm with the vendor advisory before changing production systems.

Quick answers

How do I fix CVE-2026-34723?

zammad: upgrade to 6.5.4. Exact commands for each OS are on this page.

Is CVE-2026-34723 being exploited?

CVE-2026-34723 is not on the CISA Known Exploited Vulnerabilities list at the time of the last update. Check again, as this can change.

What does CVE-2026-34723 affect?

CVE-2026-34723 affects zammad. Severity is high (CVSS 7.5). Zammad is a web based open source helpdesk/customer support system. Prior to 7.0.1 and 6.5.4, unauthenticated remote attackers were able to access the getting started endpoint to get access to sensitive internal entity data, even after the

How urgent is CVE-2026-34723?

Priority 41/100. High severity; Remotely exploitable, no login, no user action

Related CVEs

References

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