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CVE-2026-44231: RT is an open source, enterprise-grade issue and ticket tracking system

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CRITICAL 9.1UPGRADE

CVE-2026-44231 is a critical-severity flaw (CVSS 9.1) affecting request tracker. Below: why it ranks where it does, which versions are affected, what to do, and the exact commands.

RT is an open source, enterprise-grade issue and ticket tracking system. Versions prior to 5.0.10, 6.0.0 and above, prior to 6.0.3 contain an information disclosure and privilege escalation vulnerability in the REST 2.0 API. A privileged (non-administrative) user can obtain authentication credentials belonging to other users — including users with administrative privileges — and use those credentials to read data as those users via RT's feed endp

Why this priority

  • Critical severity

A fixed release or distro patch exists.

Risk facts

CVSS score9.1 (Critical)
Attack vectorNetwork (remote)
Attack complexityLow
Privileges neededLow
User interactionNone
EPSS exploit chance0.4% (top 66%)
CISA exploited listNo
WeaknessCWE-200, CWE-269, CWE-863
Published2026-07-20
Last modified2026-10-24
Publisher (CNA): GitHub, Inc. · Vendor: bestpractical

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Last updated 2026-10-24 · Sources: CVE Program, NVD, CISA KEV, EPSS and vendor advisories · How we score

Am I affected?

Timeline

bestpractical request tracker UPGRADE
Affected: < 5.0.10 · >= 6.0.0 and < 6.0.3
Fixed in: 5.0.10, 6.0.3
Safe to downgrade to: a release before 6.0.0
1. Check installed version
apt-cache policy request-tracker || rpm -q request-tracker || request-tracker --version
2. UPGRADE to 5.0.10 (Debian / Ubuntu)
sudo apt update && sudo apt install --only-upgrade request-tracker
2. UPGRADE (RHEL / Amazon Linux / Fedora)
sudo dnf upgrade request-tracker
Note
Distros often backport fixes without changing the version number. Confirm with the distro advisory or changelog.
3. If no update is available yet, DOWNGRADE to a release before 6.0.0 (Debian / Ubuntu)
apt-cache madison request-tracker sudo apt install request-tracker=<VERSION_BEFORE_6.0.0> sudo apt-mark hold request-tracker
3. If no update is available yet, DOWNGRADE (RHEL / Amazon Linux / Fedora)
dnf --showduplicates list request-tracker sudo dnf downgrade request-tracker-<VERSION_BEFORE_6.0.0> sudo dnf versionlock add request-tracker
Downgrade risk
Downgrading can break dependent software and may reopen older bugs. Read the distro advisory first and test on a non-production host.
After downgrade
Restart the service, and keep the package held until a fixed release ships.
Verify at the official source NVD · CVE Program · Report a problem with this page
Scores and fixes here are computed automatically from those and other public sources. Confirm with the vendor advisory before changing production systems.

Quick answers

How do I fix CVE-2026-44231?

request tracker: upgrade to 5.0.10, 6.0.3. Exact commands for each OS are on this page.

Is CVE-2026-44231 being exploited?

CVE-2026-44231 is not on the CISA Known Exploited Vulnerabilities list at the time of the last update. Check again, as this can change.

What does CVE-2026-44231 affect?

CVE-2026-44231 affects request tracker. Severity is critical (CVSS 9.1). RT is an open source, enterprise-grade issue and ticket tracking system. Versions prior to 5.0.10, 6.0.0 and above, prior to 6.0.3 contain an information disclosure and privilege escalation vulnerability in the REST 2.0 API. A privileged (n

How urgent is CVE-2026-44231?

Priority 40/100. Critical severity

Related CVEs

References

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