CVE-2026-60724: Vulnerability in the Oracle Customer Interaction History product of Oracle E-Business Suite (component: Outcom

Routine

MEDIUM 5.4UPGRADE

CVE-2026-60724 is a medium-severity flaw (CVSS 5.4) affecting customer interaction history. Below: why it ranks where it does, which versions are affected, what to do, and the exact commands.

Vulnerability in the Oracle Customer Interaction History product of Oracle E-Business Suite (component: Outcome-Result). Supported versions that are affected are 12.2.3-12.2.15. Easily exploitable vulnerability allows low privileged attacker with network access via HTTP to compromise Oracle Customer Interaction History. Successful attacks of this vulnerability can result in unauthorized update, insert or delete access to some of Oracle Custome

Why this priority

No elevated risk signals yet

A fixed release or distro patch exists.

Risk facts

CVSS score	5.4 (Medium)
Attack vector	Network (remote)
Attack complexity	Low
Privileges needed	Low
User interaction	None
EPSS exploit chance	0.2% (top 87%)
CISA exploited list	No
Weakness	CWE-284
Published	2026-07-21
Last modified	2026-10-24

Publisher (CNA): Oracle · Vendor: oracle

Last updated 2026-10-24 · Sources: CVE Program, NVD, CISA KEV, EPSS and vendor advisories · How we score

Am I affected?

Timeline

2026-07-21 22:18 UTCPublished CVE record published
2026-10-24 18:10 UTCUpdated Record last modified

oracle customer interaction history UPGRADE

Affected: >= 12.2.3 and <= 12.2.15

Fixed in: newer than 12.2.15

Safe to downgrade to: a release before 12.2.3

1. Check installed version

apt-cache policy customer-interaction-history || rpm -q customer-interaction-history || customer-interaction-history --version

2. UPGRADE to newer than 12.2.15 (Debian / Ubuntu)

sudo apt update && sudo apt install --only-upgrade customer-interaction-history

2. UPGRADE (RHEL / Amazon Linux / Fedora)

sudo dnf upgrade customer-interaction-history

Note

Distros often backport fixes without changing the version number. Confirm with the distro advisory or changelog.

3. If no update is available yet, DOWNGRADE to a release before 12.2.3 (Debian / Ubuntu)

apt-cache madison customer-interaction-history sudo apt install customer-interaction-history=<VERSION_BEFORE_12.2.3> sudo apt-mark hold customer-interaction-history

3. If no update is available yet, DOWNGRADE (RHEL / Amazon Linux / Fedora)

dnf --showduplicates list customer-interaction-history sudo dnf downgrade customer-interaction-history-<VERSION_BEFORE_12.2.3> sudo dnf versionlock add customer-interaction-history

Downgrade risk

Downgrading can break dependent software and may reopen older bugs. Read the distro advisory first and test on a non-production host.

After downgrade

Restart the service, and keep the package held until a fixed release ships.

Verify at the official source NVD · CVE Program · Report a problem with this page
Scores and fixes here are computed automatically from those and other public sources. Confirm with the vendor advisory before changing production systems.

Quick answers

How do I fix CVE-2026-60724?

customer interaction history: upgrade to newer than 12.2.15. Exact commands for each OS are on this page.

Is CVE-2026-60724 being exploited?

CVE-2026-60724 is not on the CISA Known Exploited Vulnerabilities list at the time of the last update. Check again, as this can change.

What does CVE-2026-60724 affect?

CVE-2026-60724 affects customer interaction history. Severity is medium (CVSS 5.4). Vulnerability in the Oracle Customer Interaction History product of Oracle E-Business Suite (component: Outcome-Result). Supported versions that are affected are 12.2.3-12.2.15. Easily exploitable vulnerability allows low privileged attack

How urgent is CVE-2026-60724?

Priority 22/100. No elevated risk signals yet.

References

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