CVE-2026-60920: Vulnerability in the Oracle Customer Care product of Oracle E-Business Suite (component: Internal Operations)

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HIGH 8.8MITIGATE

CVE-2026-60920 is a high-severity flaw (CVSS 8.8) affecting customer care. Below: why it ranks where it does, which versions are affected, what to do, and the exact commands.

Vulnerability in the Oracle Customer Care product of Oracle E-Business Suite (component: Internal Operations). Supported versions that are affected are 12.2.3-12.2.15. Easily exploitable vulnerability allows low privileged attacker with network access via HTTP to compromise Oracle Customer Care. Successful attacks of this vulnerability can result in takeover of Oracle Customer Care. CVSS 3.1 Base Score 8.8 (Confidentiality, Integrity and Availa

Why this priority

High severity

A fixed release or distro patch exists.

Risk facts

CVSS score	8.8 (High)
Attack vector	Network (remote)
Attack complexity	Low
Privileges needed	Low
User interaction	None
EPSS exploit chance	0.4% (top 64%)
CISA exploited list	No
Weakness	CWE-269, CWE-287, CWE-306
Published	2026-07-21
Last modified	2026-10-24

Publisher (CNA): Oracle · Vendor: oracle

Last updated 2026-10-24 · Sources: CVE Program, NVD, CISA KEV, EPSS and vendor advisories · How we score

Am I affected?

Timeline

2026-07-21 22:18 UTCPublished CVE record published
2026-10-24 18:10 UTCUpdated Record last modified

oracle customer care MITIGATE

Affected: all versions

Fixed in: no fixed release known

Safe to downgrade to: no unaffected older release

1. Check installed version

apt-cache policy customer-care || rpm -q customer-care || customer-care --version

No fixed or unaffected release known

Apply the vendor mitigation from the advisory, disable the affected feature, or restrict network access.

Exact fixes by distribution

A distro patch exists: prefer upgrading over downgrading.

Fedora 46 · uv · FIXED · 0.13.5-2.fc46 · FEDORA-2026-0a45cde16b · source

sudo dnf upgrade --advisory=FEDORA-2026-0a45cde16b

Fedora ELN · oo7 · FIXED · 0.7.0~beta-3.eln159 · FEDORA-2026-f348262964 · source

sudo dnf upgrade --advisory=FEDORA-2026-f348262964

Public exploits and detection

Public code exists for this CVE. Treat unpatched systems as at risk, and only run PoCs in a lab.

Write-up: www.oracle.com/security-alerts/cpujul2026.html

Verify at the official source NVD · CVE Program · Report a problem with this page
Scores and fixes here are computed automatically from those and other public sources. Confirm with the vendor advisory before changing production systems.

Quick answers

How do I fix CVE-2026-60920?

customer care: mitigate or apply the listed mitigation. Exact commands for each OS are on this page.

Is CVE-2026-60920 being exploited?

CVE-2026-60920 is not on the CISA Known Exploited Vulnerabilities list at the time of the last update. Check again, as this can change.

What does CVE-2026-60920 affect?

CVE-2026-60920 affects customer care. Severity is high (CVSS 8.8). Vulnerability in the Oracle Customer Care product of Oracle E-Business Suite (component: Internal Operations). Supported versions that are affected are 12.2.3-12.2.15. Easily exploitable vulnerability allows low privileged attacker with ne

How urgent is CVE-2026-60920?

Priority 40/100. High severity

Related CVEs

CVE-2026-62607 HIGH 8.7 MITIGATE Vulnerability in the Oracle Customer Care product of Oracle E-Business Suite (component: Internal Operations)
CVE-2026-70778 HIGH 8.7 MITIGATE Vulnerability in the Oracle Customer Care product of Oracle E-Business Suite (component: Internal Operations)

References

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