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CVE-2026-78356: The OTRS Agent Frontend configuration endpoint can be accessed without authentication. This allows unauthentic

29
Routine
MEDIUM 5.3REMOTE

CVE-2026-78356 is a medium-severity flaw (CVSS 5.3) affecting affected software. Below: why it ranks where it does, which versions are affected, what to do, and the exact commands.

The OTRS Agent Frontend configuration endpoint can be accessed without authentication. This allows unauthenticated remote users to retrieve internal application configuration that is intended for use by the authenticated Agent Frontend. The exposed information may include configured frontend routes and their associated authorization groups, authentication configuration, enabled product features, third-party integration settings, and other impleme

Why this priority

  • Remotely exploitable, no login, no user action

No fix is published yet: follow the downgrade or mitigation steps.

Risk facts

CVSS score5.3 (Medium)
Attack vectorNetwork (remote)
Attack complexityLow
Privileges neededNone
User interactionNone
EPSS exploit chance0.3% (top 79%)
CISA exploited listNo
WeaknessCWE-497
Published2026-10-12
Last modified2026-10-15
Publisher (CNA): OTRS AG

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Last updated 2026-10-15 · Sources: CVE Program, NVD, CISA KEV, EPSS and vendor advisories · How we score

Timeline

Verify at the official source NVD · CVE Program · Report a problem with this page
Scores and fixes here are computed automatically from those and other public sources. Confirm with the vendor advisory before changing production systems.

Quick answers

How do I fix CVE-2026-78356?

No fixed release is listed yet. Watch the vendor advisory and apply any mitigation shown on this page.

Is CVE-2026-78356 being exploited?

CVE-2026-78356 is not on the CISA Known Exploited Vulnerabilities list at the time of the last update. Check again, as this can change.

What does CVE-2026-78356 affect?

CVE-2026-78356 affects affected software. Severity is medium (CVSS 5.3). The OTRS Agent Frontend configuration endpoint can be accessed without authentication. This allows unauthenticated remote users to retrieve internal application configuration that is intended for use by the authenticated Agent Frontend. The

How urgent is CVE-2026-78356?

Priority 29/100. Remotely exploitable, no login, no user action

References

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