<?xml version="1.0" encoding="UTF-8"?><?xml-stylesheet type="text/xsl" href="../assets/feed.xsl"?><rss version="2.0"><channel><title>PatchTheCVE: otrs</title><link>https://patchthecve.com/</link><description>CVEs with upgrade or downgrade fix steps</description><item><title>CVE-2026-48209: An improper neutralization of user-controllable input in OTRS or ((OTRS)) Community Edition ticket handling al</title><link>https://patchthecve.com/cve/CVE-2026-48209.html</link><guid>https://patchthecve.com/cve/CVE-2026-48209.html</guid><pubDate>Wed, 22 Jul 2026 07:10:00 +0000</pubDate><description>HIGH 7.1: An improper neutralization of user-controllable input in OTRS or ((OTRS)) Community Edition ticket handling allows authenticated attackers to perform reflected cross-site scripting (XSS) attacks via crafted request parameters associated with ticket actions. By injecting malicious JavaScript into man</description></item><item><title>CVE-2026-48208: An improper neutralization of active SVG content in OTRS or ((OTRS)) Community Edition ticket article renderin</title><link>https://patchthecve.com/cve/CVE-2026-48208.html</link><guid>https://patchthecve.com/cve/CVE-2026-48208.html</guid><pubDate>Wed, 22 Jul 2026 07:10:00 +0000</pubDate><description>MEDIUM 6.5: An improper neutralization of active SVG content in OTRS or ((OTRS)) Community Edition ticket article rendering allows attackers to inject specially crafted SVG payloads via email content, leading to browser-side resource exhaustion and denial of service when affected tickets are opened by an agent </description></item><item><title>CVE-2026-48191: An incorrect handling of permissions in STORM powered by OTRS and in OTRS (2026.x and above) Document Search A</title><link>https://patchthecve.com/cve/CVE-2026-48191.html</link><guid>https://patchthecve.com/cve/CVE-2026-48191.html</guid><pubDate>Wed, 22 Jul 2026 07:10:00 +0000</pubDate><description>LOW 3.5: An incorrect handling of permissions in STORM powered by OTRS and in OTRS (2026.x and above) Document Search Article Meta Filters modules allows gaining knowledge about number of affected CIs, SLA and services without gaining access to them.

This issue affects OTRS with STORM modules: 

  *  7.0.X
</description></item><item><title>CVE-2026-48190: An incorrect handling of permissions in OTRS External Interface and the ConfigItem List module allows an authe</title><link>https://patchthecve.com/cve/CVE-2026-48190.html</link><guid>https://patchthecve.com/cve/CVE-2026-48190.html</guid><pubDate>Wed, 22 Jul 2026 07:10:00 +0000</pubDate><description>LOW 3.5: An incorrect handling of permissions in OTRS External Interface and the ConfigItem List module allows an authenticated customer to query the system for CI information. Please note that CMDB has to be anabled and CustomerGroupSupport has to be used to be affected.

This issue affects OTRS: 

  *  7.0</description></item><item><title>CVE-2026-48189: An improper Input Validation vulnerability in OTRS Customer Backend module allows to access customer informati</title><link>https://patchthecve.com/cve/CVE-2026-48189.html</link><guid>https://patchthecve.com/cve/CVE-2026-48189.html</guid><pubDate>Wed, 22 Jul 2026 07:10:00 +0000</pubDate><description>MEDIUM 5.7: An improper Input Validation vulnerability in OTRS Customer Backend module allows to access customer information which are restricted to other groups. Please note that the feature has to be anabled and CustomerGroupSupport has to be used to be affected.

This issue affects OTRS: 

  *  7.0.X
  *  8.</description></item><item><title>CVE-2026-48188: An improper Input Validation vulnerability in OTRS or ((OTRS)) Community Edition database layer module allows </title><link>https://patchthecve.com/cve/CVE-2026-48188.html</link><guid>https://patchthecve.com/cve/CVE-2026-48188.html</guid><pubDate>Wed, 22 Jul 2026 07:10:00 +0000</pubDate><description>CRITICAL 9.1: An improper Input Validation vulnerability in OTRS or ((OTRS)) Community Edition database layer module allows an unauthenticated SQL injection which can lead to an authentication bypass. This issue only affects the system if the MySQL/MariaDB server is configured with the NO_BACKSLASH_ESCAPES SQL mo</description></item><item><title>CVE-2026-48187: An uncontrolled allocation of resources without limits or throttling in the e-mail handling in OTRS allows exc</title><link>https://patchthecve.com/cve/CVE-2026-48187.html</link><guid>https://patchthecve.com/cve/CVE-2026-48187.html</guid><pubDate>Wed, 22 Jul 2026 07:10:00 +0000</pubDate><description>MEDIUM 5.7: An uncontrolled allocation of resources without limits or throttling in the e-mail handling in OTRS allows excessive allocation which may lead to the abortion of the webserver.This issue affects OTRS:

  *  8.0.X
  *  2023.X
  *  2024.X
  *  2025.X
  *  2026.X before 2026.4.X

Please note that ((OTR</description></item><item><title>CVE-2026-48210: An improper default configuration in OTRS 2026.3.1 causes ticket article forwarding actions to enforce the “Is</title><link>https://patchthecve.com/cve/CVE-2026-48210.html</link><guid>https://patchthecve.com/cve/CVE-2026-48210.html</guid><pubDate>Wed, 22 Jul 2026 07:10:00 +0000</pubDate><description>MEDIUM 5.7: An improper default configuration in OTRS 2026.3.1 causes ticket article forwarding actions to enforce the “Is visible for customer” flag by default and prevent users from disabling it via the UI. This leads to unintended exposure of internal ticket information to the External Frontend

This issue a</description></item></channel></rss>