CVE-2014-10389: The wp-support-plus-responsive-ticket-system plugin before 4.2 for WordPress has incorrect authentication.

Q: How do I fix CVE-2014-10389?

wp support plus responsive ticket system: upgrade to 4.2. Exact commands for each OS are on this page.

Q: Is CVE-2014-10389 being exploited?

CVE-2014-10389 is not on the CISA Known Exploited Vulnerabilities list at the time of the last update. Check again, as this can change.

Q: What does CVE-2014-10389 affect?

CVE-2014-10389 affects wp support plus responsive ticket system. Severity is critical (CVSS 9.8). The wp-support-plus-responsive-ticket-system plugin before 4.2 for WordPress has incorrect authentication.

Q: How urgent is CVE-2014-10389?

Priority 60/100. Critical severity; Remotely exploitable, no login, no user action

This week

CRITICAL 9.8REMOTEUPGRADE

CVE-2014-10389 is a critical-severity flaw (CVSS 9.8) affecting wp support plus responsive ticket system. Below: why it ranks where it does, which versions are affected, what to do, and the exact commands.

The wp-support-plus-responsive-ticket-system plugin before 4.2 for WordPress has incorrect authentication.

Why this priority

Critical severity
Remotely exploitable, no login, no user action

A fixed release or distro patch exists.

Risk facts

CVSS score	9.8 (Critical)
Attack vector	Network (remote)
Attack complexity	Low
Privileges needed	None
User interaction	None
EPSS exploit chance	2.2% (top 17%)
CISA exploited list	No
Weakness	CWE-287
Published	2019-08-22
Last modified	2026-06-17

Publisher (CNA): MITRE · Vendor: wpsupportplus

Last updated 2026-06-17 · Sources: CVE Program, NVD, CISA KEV, EPSS and vendor advisories · How we score

Am I affected?

Timeline

2019-08-22 19:15 UTCPublished CVE record published
2026-06-17 00:04 UTCUpdated Record last modified

wpsupportplus wp support plus responsive ticket system UPGRADE

Affected: < 4.2

Fixed in: 4.2

Safe to downgrade to: no unaffected older release

1. Check installed version

apt-cache policy wp-support-plus-responsive-ticket-system || rpm -q wp-support-plus-responsive-ticket-system || wp-support-plus-responsive-ticket-system --version

2. UPGRADE to 4.2 (Debian / Ubuntu)

sudo apt update && sudo apt install --only-upgrade wp-support-plus-responsive-ticket-system

2. UPGRADE (RHEL / Amazon Linux / Fedora)

sudo dnf upgrade wp-support-plus-responsive-ticket-system

Note

Distros often backport fixes without changing the version number. Confirm with the distro advisory or changelog.

Verify at the official source NVD · CVE Program · Report a problem with this page
Scores and fixes here are computed automatically from those and other public sources. Confirm with the vendor advisory before changing production systems.

Quick answers

How do I fix CVE-2014-10389?

wp support plus responsive ticket system: upgrade to 4.2. Exact commands for each OS are on this page.

Is CVE-2014-10389 being exploited?

CVE-2014-10389 is not on the CISA Known Exploited Vulnerabilities list at the time of the last update. Check again, as this can change.

What does CVE-2014-10389 affect?

CVE-2014-10389 affects wp support plus responsive ticket system. Severity is critical (CVSS 9.8). The wp-support-plus-responsive-ticket-system plugin before 4.2 for WordPress has incorrect authentication.

How urgent is CVE-2014-10389?

Priority 60/100. Critical severity; Remotely exploitable, no login, no user action

Software pages

WordPress vulnerabilities

Related CVEs

CVE-2019-7299 MEDIUM 6.1 DOWNGRADE A stored cross-site scripting (XSS) vulnerability in the submit_ticket.php module in the WP Support Plus Respo
CVE-2019-15331 MEDIUM 6.1 UPGRADE The wp-support-plus-responsive-ticket-system plugin before 9.1.2 for WordPress has HTML injection.
CVE-2018-1000131 CRITICAL 9.8 UPGRADE Pradeep Makone wordpress Support Plus Responsive Ticket System version 9.0.2 and earlier contains a SQL Inject
CVE-2016-10930 CRITICAL 9.8 UPGRADE The wp-support-plus-responsive-ticket-system plugin before 7.1.0 for WordPress has insecure direct object refe
CVE-2014-10391 MEDIUM 6.1 UPGRADE The wp-support-plus-responsive-ticket-system plugin before 4.1 for WordPress has JavaScript injection.

References

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