CVE-2022-40324: SysAid Help Desk before 22.1.65 allows XSS via the Linked SRs field, aka FR# 67258.

Q: How do I fix CVE-2022-40324?

help desk: upgrade to 22.1.65. Exact commands for each OS are on this page.

Q: Is CVE-2022-40324 being exploited?

CVE-2022-40324 is not on the CISA Known Exploited Vulnerabilities list at the time of the last update. Check again, as this can change.

Q: What does CVE-2022-40324 affect?

CVE-2022-40324 affects help desk. Severity is medium (CVSS 6.1). SysAid Help Desk before 22.1.65 allows XSS via the Linked SRs field, aka FR# 67258.

Q: How urgent is CVE-2022-40324?

Priority 31/100. No elevated risk signals yet.

Routine

MEDIUM 6.1UPGRADE

CVE-2022-40324 is a medium-severity flaw (CVSS 6.1) affecting help desk. Below: why it ranks where it does, which versions are affected, what to do, and the exact commands.

SysAid Help Desk before 22.1.65 allows XSS via the Linked SRs field, aka FR# 67258.

Why this priority

No elevated risk signals yet

A fixed release or distro patch exists.

Risk facts

CVSS score	6.1 (Medium)
Attack vector	Network (remote)
Attack complexity	Low
Privileges needed	None
User interaction	Required
EPSS exploit chance	0.4% (top 61%)
CISA exploited list	No
Weakness	CWE-79
Published	2022-09-11
Last modified	2026-06-17

Publisher (CNA): MITRE · Vendor: sysaid

Last updated 2026-06-17 · Sources: CVE Program, NVD, CISA KEV, EPSS and vendor advisories · How we score

Am I affected?

Timeline

2022-09-11 21:15 UTCPublished CVE record published
2026-06-17 05:01 UTCUpdated Record last modified

sysaid help desk UPGRADE

Affected: < 22.1.65

Fixed in: 22.1.65

Safe to downgrade to: no unaffected older release

1. Check installed version

apt-cache policy help-desk || rpm -q help-desk || help-desk --version

2. UPGRADE to 22.1.65 (Debian / Ubuntu)

sudo apt update && sudo apt install --only-upgrade help-desk

2. UPGRADE (RHEL / Amazon Linux / Fedora)

sudo dnf upgrade help-desk

Note

Distros often backport fixes without changing the version number. Confirm with the distro advisory or changelog.

Verify at the official source NVD · CVE Program · Report a problem with this page
Scores and fixes here are computed automatically from those and other public sources. Confirm with the vendor advisory before changing production systems.

Quick answers

How do I fix CVE-2022-40324?

help desk: upgrade to 22.1.65. Exact commands for each OS are on this page.

Is CVE-2022-40324 being exploited?

CVE-2022-40324 is not on the CISA Known Exploited Vulnerabilities list at the time of the last update. Check again, as this can change.

What does CVE-2022-40324 affect?

CVE-2022-40324 affects help desk. Severity is medium (CVSS 6.1). SysAid Help Desk before 22.1.65 allows XSS via the Linked SRs field, aka FR# 67258.

How urgent is CVE-2022-40324?

Priority 31/100. No elevated risk signals yet.

Related CVEs

CVE-2022-40325 MEDIUM 6.1 UPGRADE SysAid Help Desk before 22.1.65 allows XSS via the Asset Dashboard, aka FR# 67262.
CVE-2022-40323 MEDIUM 6.1 UPGRADE SysAid Help Desk before 22.1.65 allows XSS in the Password Services module, aka FR# 67241.
CVE-2022-40322 MEDIUM 6.1 UPGRADE SysAid Help Desk before 22.1.65 allows XSS, aka FR# 66542 and 65579.
CVE-2021-33353 CRITICAL 9.8 UPGRADE Directory Traversal vulnerability in Wyomind Help Desk Magento 2 extension v.1.3.6 and before fixed in v.1.3.7
CVE-2021-33352 CRITICAL 9.8 UPGRADE An issue in Wyomind Help Desk Magento 2 extension v.1.3.6 and before fixed in v.1.3.7 allows attacker to execu

References

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