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CVE-2024-6202: HaloITSM versions up to 2.146.1 are affected by a SAML XML Signature Wrapping (XSW) vulnerability

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CRITICAL 9.8REMOTEUPGRADE

CVE-2024-6202 is a critical-severity flaw (CVSS 9.8) affecting haloitsm. Below: why it ranks where it does, which versions are affected, what to do, and the exact commands.

HaloITSM versions up to 2.146.1 are affected by a SAML XML Signature Wrapping (XSW) vulnerability. When having a SAML integration configured, anonymous actors could impersonate arbitrary HaloITSM users by just knowing their email address. HaloITSM versions past 2.146.1 (and patches starting from 2.143.61 ) fix the mentioned vulnerability.

Why this priority

  • Critical severity
  • Remotely exploitable, no login, no user action

A fixed release or distro patch exists.

Risk facts

CVSS score9.8 (Critical)
Attack vectorNetwork (remote)
Attack complexityLow
Privileges neededNone
User interactionNone
EPSS exploit chance0.5% (top 58%)
CISA exploited listNo
WeaknessCWE-863
Published2024-08-06
Last modified2026-06-17
Publisher (CNA): Switzerland Government Common Vulnerability Program · Vendor: haloservicesolutions

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Last updated 2026-06-17 · Sources: CVE Program, NVD, CISA KEV, EPSS and vendor advisories · How we score

Am I affected?

Timeline

haloservicesolutions haloitsm UPGRADE
Affected: < 2.143.61 · >= 2.144 and < 2.146.1
Fixed in: 2.143.61, 2.146.1
Safe to downgrade to: a release before 2.144
1. Check installed version
apt-cache policy haloitsm || rpm -q haloitsm || haloitsm --version
2. UPGRADE to 2.143.61 (Debian / Ubuntu)
sudo apt update && sudo apt install --only-upgrade haloitsm
2. UPGRADE (RHEL / Amazon Linux / Fedora)
sudo dnf upgrade haloitsm
Note
Distros often backport fixes without changing the version number. Confirm with the distro advisory or changelog.
3. If no update is available yet, DOWNGRADE to a release before 2.144 (Debian / Ubuntu)
apt-cache madison haloitsm sudo apt install haloitsm=<VERSION_BEFORE_2.144> sudo apt-mark hold haloitsm
3. If no update is available yet, DOWNGRADE (RHEL / Amazon Linux / Fedora)
dnf --showduplicates list haloitsm sudo dnf downgrade haloitsm-<VERSION_BEFORE_2.144> sudo dnf versionlock add haloitsm
Downgrade risk
Downgrading can break dependent software and may reopen older bugs. Read the distro advisory first and test on a non-production host.
After downgrade
Restart the service, and keep the package held until a fixed release ships.
Verify at the official source NVD · CVE Program · Report a problem with this page
Scores and fixes here are computed automatically from those and other public sources. Confirm with the vendor advisory before changing production systems.

Quick answers

How do I fix CVE-2024-6202?

haloitsm: upgrade to 2.143.61, 2.146.1. Exact commands for each OS are on this page.

Is CVE-2024-6202 being exploited?

CVE-2024-6202 is not on the CISA Known Exploited Vulnerabilities list at the time of the last update. Check again, as this can change.

What does CVE-2024-6202 affect?

CVE-2024-6202 affects haloitsm. Severity is critical (CVSS 9.8). HaloITSM versions up to 2.146.1 are affected by a SAML XML Signature Wrapping (XSW) vulnerability. When having a SAML integration configured, anonymous actors could impersonate arbitrary HaloITSM users by just knowing their email address. H

How urgent is CVE-2024-6202?

Priority 50/100. Critical severity; Remotely exploitable, no login, no user action

Related CVEs

References

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